CF
Constance Folsom
Oct 12, 2025
Ordered wet lemon pepper wings. Wings were fried very hard. Chicken was dry. Wet sauce had the consistency of thick marinade sauce...looked like a light salad dressing instead of chicken wing sauce Nasty. Disappointing.
Much of the foods I got were salty. Definitely left a bad impression for us first timer. Cut back the salt and this could be a 4 stars fast food restaurant .
RL
Rahila Lakhani
Aug 24, 2025
No doubt this location has 1 star reviews đ I had a very disappointing experience at this location. I placed a to-go order for 6 bone-in wings and wedges. The cashier was polite at first but gave me an incomplete receipt (the paper ran out), so I couldnât see my claim number or scan for points on my app. When I asked for the receipt again, the employees spent several minutes looking for it but said it was not in the system.
When I checked my wedges, they were burnt/overcooked. I politely asked for fresh ones, which they did replace. However, when I again asked about my receipt so I could get my points, the first employee became very rude, raised his voice, and told me they âcannot provide a receipt without my name.â The second employee brushed me off saying, âwe have a lot of work to do.â
As a paying customer, I donât think asking for a receipt and fresh food is unreasonable. This was very unprofessional customer service, and I left frustrated without my points or proper receipt.
CB
Christopher Boggs
Aug 16, 2025
Lemon pepper wings were slightly peppered⊠there was a small area on each wing with dry rub.
All the wings tasted like it had no flavor/seasoning. This wasnât the first time either.
This location needs some TLC on Management .
Stopped in last night for some wings. Should have known it was a bad idea when I walked in and someone was at the registering complaining that there order was wrong, but hey it happens right. Well tonight was the night that it just happen, it was the night that that is all that happens. While I was there waiting almost an hour for 16 wings i witnessed no less then 7 people come back in or look at their orders and it was wrong. Then it finally came time that my order was ready and guess what? It was wrong too. After seeing how other people where treated and I just sucked it up and took my wings home. I ate 4 and just tossed the rest.
Maybe other locations are ok, but this location needs to be avoided at all cost. Maybe if people stop going they will figure out that something is wrong bc no one there cared to listen that they where doing a bad job and sure as heck didnt do anything about it to make the customer experience better.