I will never come back to this location!
The worst customer service I have ever experienced at a Buffalo Wild Wings.
No hi, no welcome in, nothing!
I let the cashier know I ordered online. And at the same time I'm looking at my confirmation email. And I asked the cashier what information does she need to get my order. She then told me I need to verify my order. So I'm looking for some type of confirmation in the email which there isn't one. So I asked her again, what information does she need to get my order. she said I needed to confirm my order. and I explained there is no confirmation number or anything on the email. She finally asked what my name was and I had told her.
She then turned around grabbed a bag put it on the counter and started doing something with the cash register.
She did not say here you go sir, have a nice day, come back again, Nothing...!
Just ignored me.
She needs a course in customer service.
As I stated before, Sadly I will not be returning to this location.
MA
MaryAnn Arvizu
Sep 11, 2025
1.0
I’m not able to give a review on the food because the man behind the counter was so rude we decided to go to another location. So hopefully he isn’t as rude to anyone else as he was to us cause I’m sure it would have been worth the visit.
JP
Johnny Pryor
Sep 6, 2025
5.0
They corrected my order and remade it fresh after Uber Eats delivered the wrong order. I am very impressed! The owner even gave me my tip back in cash! Great service! Food is perfectly seasoned and fresh! Great job. This is my “go to spot” whenever I’m in AZ. #GoLions 🏆🏈
ML
Mrs. G (Bored old lady)
Sep 4, 2025
2.0
Ordered 20 piece traditional wings, which were so hard and dry. Fries and cheese curds were good. Had we been eating in the restaurant I would have sent the wings back, but our order was a pick up order. First time order from Buffalo Wild Wings, very disappointed.