Buffalo Wild Wings

3.2
1186 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
14724 Baltimore Avenue, Laurel, MD
20707, United States

Hours

Reviews

3.2
1,186 reviews
5 stars
375
4 stars
231
3 stars
167
2 stars
90
1 star
323

What are people saying?

AI-generated from customer reviews

Service Quality

Numerous reviews highlighted poor service, with many customers experiencing rude or inattentive staff, long wait times, and confusion over ordering processes.

Food Quality

Several customers reported dissatisfaction with the food, citing issues such as cold, overcooked, or poorly prepared items, leading to a negative dining experience.

Staffing Issues

Many reviews mentioned the restaurant being understaffed, resulting in slow service and a lack of attention to customers.

Management Concerns

Customers expressed frustration with management's handling of service issues, including rude behavior from managers and a lack of accountability for poor experiences.

Atmosphere

The restaurant was often described as unclean and lacking a welcoming atmosphere, with dirty tables and a disorganized environment noted by multiple reviewers.
  • KA
    Kunzo Adams
    Nov 3, 2025
    1.0
    The absolute worst location EVER!!! The bartender Flacca, is so miserable and mean. She knows NOTHING about customer service, her spirit is very dark and bothering. She dominates the bar with negativity as if her father built it and left her in charge. She walks around with such hostility as if she’s not at work.
  • LL
    LCX
    Oct 30, 2025
    1.0
    The Asian lady bar tender is one the meanest people I've ever met in my life. She is extremely mean on impact for no reason. She's also very offensive. With all the people needing jobs right now I'm sure you can hire somebody with a better personality than this.
  • BA
    B Alexan
    Oct 26, 2025
    1.0
    Door is broken after a long time which makes entry bad and confusing you would think they would handle that issue quick because its the main entrance for people also no one ever comes up to the front (where your supposed to enter from but cant because its broken) to handle customers to get a table.
  • MM
    Maria
    Oct 24, 2025
    1.0
    Don’t go to the bar when a woman named Flaka is serving. She’s the rudest, nastiest bartender I’ve ever encountered. We literally sat down tried to order and got nothing but rude responses from her for absolutely no reason. We walked out.
  • ES
    Eu Saenz
    Oct 11, 2025
    1.0
    Puse una estrella, porque es necesario para poder comentar pero debo decir están con un servicio horripilante, primero deberían de reparar las puertas al menos en órdenes para llevar ya que está tan retirado de la puerta del patio. Luego debes esperar que la persona encargada de entregar órdenes para llevar le dé la gana de asomarse a ver si te atiende o no.