I felt ignored for a majority of the time I was here. I came during the UFC fights and was focused on the fight most of the time. I ordered food toward the end of my visit her and it took over 30 minutes. I only got my food after asking for my check so I'm not sure I would have ever gotten my food if I didn't ask for my check all. From my POV there we're only two bartenders. One guy with a jersey and a female bartender. The female was really sweet and made me feel welcome. The gentleman bartender seemed really inattentive. There was a girl next to me that was trying to get his attention and eventually she got a waiters attention instead and got her check and left. After I saw that I made a point to raise my voice to get his attention which is probably the only reason I got my 2nd beer. Hope this place gets better.
RG
Robert Ghiloni
Sep 21, 2025
2.0
Well walked in and looked at the facility and made a decision not to stay...not enough staff on hand...tables was not clean and alot of tables still had stuff on from previous customers. Floor was dirty...customers was waiting for service...So I walked out...
JB
Jonathan Bach
Sep 14, 2025
1.0
I’ve been a delivery driver for years and this location is the worst for picking up orders. They always take forever for having their orders ready. I usually end up having to wait 20+ min after the given pick up time from the app. I know I’m not the only one because there are always frustrated delivery drivers there waiting with me as well. Often times our orders are stacked with another restaurant, and that customer ends up receiving cold food due to how long BWW takes to have their orders ready. Other BWW locations I’ve delivered for have no problems having their orders ready on time, it’s just this location.
AA
Alfonso Almodovar
Sep 9, 2025
1.0
Came here earlier today to have some drinks and food with my friends & it took a server 30 minutes to finally greet & attend us even though we ask the manager with the braids & a jersey on if someone can take our order now because we were ready to order and she just gave us the rudest face & said “when I or someone else is ready we will” and left and we saw her sitting down!! Doing absolutely NOTHING we will certainly not be coming back ever we ended up leaving and going to Wingstop 🤷🏻♂️
NJ
Natalie Jaime
Sep 9, 2025
1.0
We got the at 1st quarter we asked the Manager Marianne if she can clean a table she said hold on. (No smile) we waited a few minutes she wasn't busy I was watching her just walking back and forth. So we cleaned our own table and another customer give us napkins to wipe it down. We sat down right before halftime we got our drinks. When Kiki a service came to us with a smile because we tracked her down. Marianne walked over and said they cleaned off there table and put the stuff at the end of the bar top and said she was calling someone to clean it. Why justify her mess up. If it was for Kiki we would of left she said sorry for Marianne actions and we very friendly did her best to try to get the drinks and food moving. There were dirty tables not even being cleaned up. As she was sitting down. She shouldn't be a manger she looked like she hated her job, but at the end of the day she chose that career she should quite. We will never go back to this BWW. Because it was packed and she didnt want to work. I seen her just sitting at one point it took 4 people playing with the TV remotes. Crazy where was upper management to take control. Very disappointed but great job Kiki you did a great job trying to help everyone you can. I would hire you to help run my office an time. Marianne is in the Laker jersey and the man with the white is the one that gave us napkins and he said its normal that customer clean there own table there lol I thought he was joking at 1st lol. Oh and we found a wallet on the floor and the man came back and we gave it to him the same way he left it. I wrote my number beside the receipt waited for a manger to call me regarding the situation but never called.