Buffalo Wild Wings

3.1
1329 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2109 West Roosevelt Boulevard, Monroe, NC
28110, United States

Hours

Reviews

3.1
1,329 reviews
5 stars
455
4 stars
224
3 stars
129
2 stars
105
1 star
416

What are people saying?

AI-generated from customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times for food and drinks, and unresponsive staff.

Food Quality

Many reviews highlighted poor food quality, including overcooked wings, cold meals, and incorrect orders.

Management Concerns

Several customers expressed dissatisfaction with management, citing poor organization and lack of oversight in both service and food preparation.

Positive Staff Experiences

Despite the overall negative feedback, some customers praised individual servers for their attentiveness and friendliness.

Atmosphere and Cleanliness

The restaurant's atmosphere received mixed reviews, with some noting a pleasant environment while others mentioned cleanliness issues.
  • SL
    Shane Litman
    2 days ago
    1.0
    Couldn’t even get a beer within 20 minutes at 2pm on a Wednesday. Ordered a salad no lettuce. Server unresponsive!
  • BB
    Brandi
    Nov 6, 2025
    2.0
    We had a party of 4. Half of our party got food with appetizers and the appetizers were cold. It took 10mins minimum to get the second half of our parties food. Multiple times were missing and those items took a while to be brought to be brought out. Service was very poor. Our server was nice though. Food took forever to come out. We were told it took so long because the “kitchen was backed up” … There was only two tables in the whole restaurant and we were one of them..
  • KK
    Kane
    Oct 31, 2025
    3.0
    Man this spot is disappointing. With no more than 25 customers dining in the food always takes too long and the servers dont check back often and you will wait 40min for onion rings cheese curds and cauliflower wings. The cauliflower wings are very good though.
  • ND
    Neish Davis
    Oct 28, 2025
    4.0
    Nice cool place to go to and hang out with friends. Our waitress was very helpful and attentive. The food can use a little bit of attention. Sometimes the wings can be fried a tad but too hard and the burgers can be a little overcooked.
  • LS
    Lucas Shychuk
    Oct 12, 2025
    1.0
    Went with my dad. Waited near 5 mins for a host to come seat us. The host didn’t walk us to our table just told us what table to sit at. Waited 10 mins for a waitress to take our drink order and she only gave us one menu to share. She didn’t know the alcohol menu (not her fault since she was new) and we had to help her pick the drink. Manager came over and said they were out of that, so what did we want instead. Ordered another drink and they were out of that too. Ordered another one and neither the manager nor server came back for 30 or 40 mins even tho there was a few servers that were around in the sparsely populated dining area. Left without having ordered food or receiving a drink. Would have given zero stars if that was possible. Seems like the store is gonna go under from poor management.