called to order over the phone, was out on hold, no one ever came back so i came in person.
There were a few people coming in behind me as well and there were 2 people working the togo area and a hostess, the togo did not acknowledge any of us and the hostess looked absolutely bewildered.
Not one of these three employees said,”Hi, welcome in!” or “Hello, are we dining in tonight?” “Are you all together,” or anything at all.
While i was waiting for my carry out order two people came in for a table and the hostess stood there, shoulders slumped, spray bottle in her hand, wide eyed, no words, just looking at them back and forth until the guy working to go asked them,”are you guys dining in?” and she just says,”u guys can follow me”
same with the next party that comes in, she’s looka like an annoyed deer in headlights until the guests tell her how many on their own and only says,”u can follow me.”
I can’t speak on wait staff but the hostess definitely needs training for saturday night, Sept 6th, 6:37pm.
The guy is training someone on togo so more understanding but the hostess is the first face you see & typically the first person to greet you & sets the entire mood.