Buffalo Wild Wings

Reviews

• EB

  Eric Brotherton

  4 days ago
  2.0
  Server was great. Food was horrible!!! We waited for 1 hour and 20 minutes until I approached the manager who offered an apology. We waited another 15 minutes and served with cold food—not lukewarm—COLD…😡!!! No compensatory offers, just an, “I’m sorry and cold food.” I don’t think I’ll be frequenting BWs for a while and I will not be returning to Quincy, IL, location. Unbelievable!
• CB

  Constantine Bayly

  6 days ago
  5.0
  Absolutely amazing great staff and service, I got taken out they said ten minutes and I got out in 6.
• MW

  Melissa Williams

  Oct 9, 2025
  1.0
  Nobody ever answers the phone!
• CC

  Christopher Christian

  Sep 22, 2025
  1.0
  The moment we walked in the smell of sewer hit us in the face. Since I was with a group of people I felt obligated to stay with my group. The server started out nice but then started to get kind of rude. Food took forever (over 30 minutes) to come when they really weren’t all that busy. My food was the only one that was incorrect. At this point I really wanted to leave and just tell them to forget it but I decided to stay since it would be rude to just leave. This place really needs some help in the kitchen and maintenance.
• LS

  L Smith

  Sep 21, 2025
  2.0
  I wish I had read reviews before eating here. This restaurant had about 20 people in it when we arrived and less when we left. I was excited about eating here because it has been a few years since I ate at a Buffalo Wild Wings-Romeoville, IL, and it was always really good food. It was around 1:30-2;00pm, on a Thursday. The chips and queso dip were good and my friend’s hamburger and fries were good. I ordered Diet Pepsi and it tasted sweet, so I mentioned it to waitress and she said she could get me another but promised me it was correct. I asked her if it was the Pepsi zero and she said it was Diet Pepsi, so I ordered tea because it was not a regular Diet Pepsi. I ordered wings and celery from the lunch menu. I pointed to the bone-in wings and I was not asked if I wanted bone in or boneless wings. I got boneless wings and the celery was old - very stringy and ends were slightly dark. I have a photo and don’t see where I can add this to the review. I don’t like boneless and it’s not what I ordered. I ate one and asked for my meal to be removed from the bill. I didn’t have time to wait for correct order to be cooked. I spoke to the manager and he said the celery was right off the truck, today. He asked if I ordered bone-in wings so I pulled out menu and pointed at what I ordered. He then said ‘I can’t see that far’ and then proceeded to put on his glasses. I was sitting in a booth towards the end and his comment was uncalled for. At this point I knew he was upset and not going to take care of this like it should have been. Not customer friendly! I told him to bring me the bill and I would handle this problem with review. So here it is.