Was here for dinner on a Friday night. Ordered boneless wings and a beer cheese cheesesteak. We didn’t make up our mind on drinks so waiter said he’ll be back in 2 minutes for drink orders, took about 15-20mns to come back for drink orders. Ordered 2 margaritas. Food took over 30mns to be arrive and our waiter apologized because he had a table of 9 inside, which should not be an excuse for a Friday night at Buffalo Wild Wings. Initially brought out 2 burgers instead of what we ordered, when we said this was the wrong food waiter said that he’s sorry and he remembers seeing our food in the window. When he brought our food out, for one everything was cold and the wings were bone-in. Waiter took the food away and brought out our food around 15-20mns later without utensils, waiter said he’ll get utensils which took another 10mns while he was cashing out other customers. When he came out with the utensils, we got 2 forks and a knife all of which were dirty as shown in the picture below and just placed bare on the table, we decided to eat everything either our hands. Fries and tots were still cold and the cheesesteak and wings were lukewarm. Frustrated with waiting we just ate, but could not finish and decided to box everything up to heat at home and eat it there. No manager/shift leader came to our table to check on us at any moment even after sending the food back. This is my first time sending food back at any establishment.
EC
Ethan Carneiro
Oct 8, 2025
Horrible service, took 40 mins just to get some wings, also food was cold and not good at all .
Unfortunately, never got to sample the food. Even with a half full diningroom, after 30 minutes we still had no server. Last time for me at this establishment.
I came here with my dad to just hang out and eat for a father - daughter day, and we were incredibly disappointed with our experience here. When we first walked in, we were met with a weird smell, like mold and dampness. There was hardly anyone there, except for one person at the bar and some employees. We were seated pretty quickly, and ordered some drinks and food as any normal person would. Our waitress was a nice lady, and treated us with a lot respect. We ordered mozzarella sticks as a appetizer, and chicken wings with fries & celery on the side. The fries and mozzarella sticks tasted old, and the sauce for the wings tasted funny. I got honey bbq, sweet bbq and mild, while my dad got mango habanero and teriyaki. The honey and sweet bbq did NOT taste like they should, and instead tasted like normal bbq. I would much rather eat monkey hearts roasted on a stick than eat those wings again. After consuming 2-4 wings, i felt a HORRIBLE stomach ache coming on. I wouldn’t recommend this restaurant to my worst enemy, and me and my dad will not be coming back here. I can see why theres hardly anyone there. If you’re going to own a restaurant, make sure you hire decent cooks.
There's really nothing that draws you into this restaurant. The only reason I went is because they had a Bogo for burgers, but what the website or the internet doesn't tell you is you need to become a member to get that Bogo. Call me stupid, but I didn't know that. We waited almost 20 minutes for someone to come up to us and greet us at the table. Our waitress very nice. This food was nothing spectacular, either.