Stay away from this particular Buffalo Wild Wings. They are short staff most time. The managers have to fill in as cooks. Last week was so bad the restaurant had to close because they had no kitchen staff.
Last night after waiting over 25 minutes for my dinner they lost my meal. Seems like the deleted gif some unknown reason. Twice I requested a manager and it took both mangers at least 20 minutes to appear. The one manger with a beard should be fired for his extreme rudeness.
My receipt had to go back several times for corrections. It was Veterans Day and I ordered my meal for being a veteran. Well they charged me for my complimentary serving so I needed a manager to remove the charge. He came to my table with explaining how busy he was cooking. Sorry to say that it was not my issue. He was extremely rude and should be removed from this Buffalo Wild Wings.
This is just an awful Buffalo Wild Wings to go in for anything. It will be a very long time if I ever go there again. A nearby Wing Stop would definitely be a better choice
It's a good thing they're open so late, you're gonna need it. I've been sitting here waiting for 6 boneless wings for 45 minutes. Anyway as I continue to wait I've been reading these reviews and it sounds like this place is in total chaos lol. The vast majority of reviews in the last year are 1 star, maybe it's time to pack it up guys (still waiting, 50+ minutes)
I came in recently to grab some wings, and right from the start, the customer service was awful. The hostess saw us standing right in front of her and didn’t bother to greet or seat us. Instead, she just stared, rolled her eyes, and gave us a nasty look like we were bothering her for being there. We stood there awkwardly for several minutes with no acknowledgment at all.
It’s really disappointing because I’ve always liked this place for the food, but that kind of attitude completely ruins the experience. If someone doesn’t want to deal with customers, they shouldn’t be working in customer service.
Hopefully management addresses this, because no paying customer deserves to be treated like that.
I’ve been to plenty of Buffalo Wild Wings locations, but this one takes the cake for rude service. From the moment we walked in, the staff acted like we were inconveniencing them just by showing up. Our server barely acknowledged us, rolled their eyes when we asked for refills, and disappeared for most of the meal. No one checked in to see if we needed anything, and when we asked for the check, it took another 20 minutes. The whole experience felt unwelcoming and frustrating. If you actually want to enjoy your meal without being treated like a nuisance, go somewhere else.
VF
Vincent Ferrucci
Oct 17, 2025
I had a very disappointing visit. From start to finish, the experience fell far below expectations. The staff was noticeably unfriendly and unhelpful, which set a negative tone right away. We waited an unusually long time for our food to arrive, and there was no communication or apology for the delay.
When the food finally came out, it was poorly prepared. The wings were soggy and lacked flavor, the fries were cold and stale, and overall, the meal tasted as if it had been sitting out for quite some time before being served. Considering the prices, the quality and service were completely unacceptable.
What made the experience even worse was that one of the employees was overheard making fun of my child’s weight. That kind of behavior is absolutely unprofessional and unacceptable in any setting — especially in a family restaurant.
I rarely leave negative reviews, but this visit was truly upsetting. I hope management takes this feedback seriously. Better training, improved service, and basic respect toward customers would make a huge difference. Until then, I’d strongly recommend visiting a different location or choosing another restaurant.