Business Details
About
Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Location
Hours
Reviews
3.7
1,598 reviews
5 stars
698
4 stars
351
3 stars
176
2 stars
96
1 star
277
What are people saying?
AI-generated from customer reviews
Service Issues
Numerous customers reported extremely slow service, with long wait times for food and drinks, and some even experienced unhelpful or rude staff.
Management Concerns
Several reviews highlighted poor management practices, including unprofessional behavior from managers and a lack of accountability for service failures.
Food Quality
Customers frequently complained about food being served cold, incorrect orders, and issues with food preparation, including undercooked or spoiled items.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and attentiveness, indicating that individual servers can positively impact the dining experience.
Atmosphere and Cleanliness
There were mixed reviews about the restaurant's atmosphere, with some noting a lively environment while others pointed out cleanliness issues and a lack of proper hygiene.
- DDDylan Deal5 days ago5.0Had a group of 14 guys on Thursday November 6th. We ordered a bunch of food and appetizers. Star was our waitress and she did an amazing job. She was always getting us refills and making sure everyone got everything they needed. She has great communication skills and cares about her job. We need more people like Star.
- JWJulie WhittierNov 2, 20251.0I would give this place zero stars!!! Why would you ever give a management spot to someone who doesn’t even want to be manager? Candice is a HORRIBLE manager! Very evil. She even talks to you like she wants to fight. Find better management that only cares about lifting this place up. I will be making sure everyone knows to not eat here! Just shut down!
- CCCheri CrowellOct 29, 20251.0Worst dining experience! We were there for 2.5 hours just for 5 people to get dinner. Took over an hour to get 1 beer and 1 wine! Food came out in shifts- with the first person done before anyone else had received their meals. 1 order had undercooked chicken and none of the orders were correct. I could go on and on- but why as I will never go back to this location!
- DPDenise ParcherOct 29, 20251.0Where do I start. It took over an hour to get one glass of wine and a beer. It took two hours to get our food. We were a group of 5. One person received their order at about an hour and a half. They were long finished with their meal before any of the other 4 received theirs and none of them arrived at the same time. None of the orders were correct. One order had raw chicken tenders and all the other orders were overcooked. To top it off we had a reward that was 25% off of an order over $35 (our total was $89.25) and they rang it up at 20% and wouldn’t correct it. The only reason we came here was because they were donating a portion of the evenings proceeds to Pitt Friends. That is the only reason we didn’t walk out. I will NEVER return to this location.
- AHAnna HowellOct 26, 20255.0My family and I went for dinner and everything was delicious! Our waitress Star was very kind and professional and complimented us on our Mario-themed costumes as well. She even shared photos of her family doing the same theme! She was quick to refill our drinks and check on our satisfaction with the food. I got the ultimate nachos and they had just the right amount of spice. My husband and best friend both got orders of wings that they enjoyed and my son had the kids cheeseburger. We were overall very happy with our experience!