Buffalo Wild Wings

3.5
1059 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
11651 S 73rd St, Papillion, NE
68046, United States

Hours

Reviews

3.5
1,059 reviews
5 stars
403
4 stars
230
3 stars
154
2 stars
88
1 star
184

What are people saying?

AI-generated from customer reviews

Service Issues

Numerous customers reported long wait times for service, incorrect orders, and unprofessional behavior from staff.

Food Quality

While some customers enjoyed the food, many complained about cold, overcooked, or incorrect items in their orders.

Staff Performance

Mixed reviews on staff performance; some praised individual servers while others noted poor management and inattentiveness.

Cleanliness

Several reviews highlighted concerns about cleanliness in the dining area and kitchen.

Customer Experience

Many customers expressed disappointment with their overall experience, citing a lack of attention and care from the staff.
  • GM
    Gregory May
    Oct 12, 2025
    5.0
    Great service and food
  • KB
    Kim Bellinger
    Sep 27, 2025
    3.0
    Staff was nice, pretzel bites and seasoning burnt
  • PN
    PeteAshley N
    Sep 17, 2025
    5.0
    The burgers at bww's have now well exceeded my expectations! The wings used to be very good and still are good, especially the garlic parmesan. Those you cannot go wrong, but they have started to be more expensive over time. I think the burgers are underrated! From the bun to the beef, the flavor packs a punch throughout. Then, the fries are well seasoned. V
  • JA
    Jen Asmus
    Aug 26, 2025
    4.0
    Good food and only had to ask twice for correct drink.
  • DL
    Dan Lawson
    Aug 22, 2025
    2.0
    Came in only for the bottomless apps which is stated on the BWW official site and they said they weren't doing it anymore,so my kids were disappointed service was good but sauce was salty as all hell, probably won't be back since we went there because the kids talked about it so much and didn't get what was advertised.