Numerous customers reported long wait times for service, incorrect orders, and unprofessional behavior from staff.
Food Quality
While some customers enjoyed the food, many complained about cold, overcooked, or incorrect items in their orders.
Staff Performance
Mixed reviews on staff performance; some praised individual servers while others noted poor management and inattentiveness.
Cleanliness
Several reviews highlighted concerns about cleanliness in the dining area and kitchen.
Customer Experience
Many customers expressed disappointment with their overall experience, citing a lack of attention and care from the staff.
GM
Gregory May
Oct 12, 2025
5.0
Great service and food
KB
Kim Bellinger
Sep 27, 2025
3.0
Staff was nice, pretzel bites and seasoning burnt
PN
PeteAshley N
Sep 17, 2025
5.0
The burgers at bww's have now well exceeded my expectations! The wings used to be very good and still are good, especially the garlic parmesan. Those you cannot go wrong, but they have started to be more expensive over time. I think the burgers are underrated! From the bun to the beef, the flavor packs a punch throughout. Then, the fries are well seasoned. V
JA
Jen Asmus
Aug 26, 2025
4.0
Good food and only had to ask twice for correct drink.
DL
Dan Lawson
Aug 22, 2025
2.0
Came in only for the bottomless apps which is stated on the BWW official site and they said they weren't doing it anymore,so my kids were disappointed service was good but sauce was salty as all hell, probably won't be back since we went there because the kids talked about it so much and didn't get what was advertised.