Buffalo Wild Wings

Reviews

• AM

  Amanda Marchand

  2 days ago
  1.0
  I’m honestly not sure why we gave this place another try. This is the second disappointing experience within about a month. We placed our order at 1:33 PM (receipt shows 1:35 PM) and were given a pickup time of 1:50 PM. We arrived right at 1:50 PM and the food wasn’t ready. We sat and waited. The waiter mentioned they were “just waiting on the chicken sandwich.” During the next 30 minutes, four other groups came in after us, and when the food finally came out, the waiter brought out food for all five groups at the same time. Our order wasn’t actually ready until 2:18 PM. We got home at 2:23 PM and everything was cold—not warm, not room temperature, but cold. On top of that, the food is not cheap. For example, the fried pickles are $9.50, and the ticket for them was printed at 1:42 PM—so they sat for quite a while. We literally counted nine pickles. We used to really enjoy this place (at least a year ago), but after two back-to-back bad experiences a month apart, we’re done. And it’s not like we ordered anything complicated: fried pickles, fries, a chicken sandwich, chicken wrap, and loaded tots—$50+ total. There were plenty of staff visible and chatting, so I’m unsure why the delays and poor quality happened. Is this the normal experience now? Because it definitely didn’t used to be.
• MB

  Matthew Brown

  Oct 19, 2025
  5.0
  Food and customer service was great.
• AA

  adam atallah

  Oct 19, 2025
  5.0
  The food and customer service was great.
• TR

  Tess Russell

  Oct 14, 2025
  1.0
  my experience tonight was awful. the atmosphere of the restaurant is always the same so i’ll give them that, but everything else was horrible. Our waitress introduced herself (Grace) and was very pleasant at first. As we started to put our order of boneless wings in, she spoke up and said they had a deal of buy one get half off, so of course we wanted to do that! This explanation was given to us with no specification that boneless wings were not included. our food was brought over and we said it wasn’t right and the food runner was very kind but our waitress couldn’t have cared less. we waited half an hour already, just to get the wrong food and then she said “sorry for not being more specific” and that was that. no coupon, not taken off the bill, nothing. she hardly spoke to us, acknowledged that it was HER mistake. we are typically very understanding when things like this happen, as I work in the restaurant industry. this situation was handled so poorly and if they expect people to keep coming back after being treated with disrespect, they are crazy.
• TT

  Toledo

  Oct 11, 2025
  3.0
  Over an hour wait for food on a Friday night. No compensation or apologies from staff or management. No follow up after food was delivered.