Tried ordering online and their online only deals wont work because it says drinks are unavailable. I called the store and the lady said they were out of cups but have them now so wait 15 minutes and try again. I tried again 15 minutes later and put in my order and went to pay and no payment would be accepted. I tried 3 different payment methods and my husband's and it still wouldn't work. I tried calling the store and the phone continuously rang and then just hung up. That happened 4 times! Finally I just placed my order with another wing place. I rarely try to order with Buffalo Wild Wings in Greenfield and every single time I do, there is nothing but problems. I'm sure they will eventually go out of business with their poor service just like the Shelbyville one did.
RS
Ross Snodgrass
5 days ago
3.0
Service was super slow. Assuming it was the kitchen staff because the wait staff seemed to be doing good and keeping up. Our waiter Michael (6'9" guy lol) was great. If it was based on his service it would be 5⭐️
DW
Dylan Wilcher
6 days ago
1.0
Delivery service is a joke. I realize I get shorted an item on the delivery, after tipping the driver, then call the store. They ask me to come get it, then offer a discount for a future purchase since they couldn’t bring it to me. Wife goes to pick it up from them instead, and she stands there for 15 minutes and still didn’t receive the missing food from my order. Pathetic
HH
Hails
Oct 12, 2025
1.0
The amount of times we’ve gotten takeout and it’s always an hour and a half past the pickup time, is crazy. Even on a weekday with no cars in the lots, still takes them forever to get your food picked up.
RH
Ryan Hammer
Oct 11, 2025
1.0
Terrible experience. I’m done with trying to get good service at this location. Since they first opened in greenfield it’s been hit or miss on good service. I have been about a dozen times. If I were to sit at the bar service is ok. At a table not so much. This time I brought my whole family (6 people). And we sat down, ordered a drinks, great! Ordered an appetizer, great. Ordered food, we waited an hour and decided to leave and just gave them cash for the appetizer and soda. They said the food was coming about 4 times and really only offered excuses instead of trying to make it right. After pushing they said they could do something for us but at that point with 4 hungry kids I was over it. It’s too bad.