Buffalo Wild Wings

3.9
1521 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
10271 S Eastern Avenue, Henderson, NV
89052, United States

Hours

Reviews

3.9
1,521 reviews
5 stars
773
4 stars
324
3 stars
148
2 stars
81
1 star
195

What are people saying?

AI-generated from customer reviews

Service Issues

Numerous customers reported long wait times for food and poor service, with some stating they were ignored or received incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about dry wings, cold food, and incorrect orders.

Staff Performance

While some staff members received praise for their service, others were criticized for rudeness and lack of attentiveness.

Atmosphere

The atmosphere was generally described as fun and suitable for watching sports, although some locations were noted as being understaffed.

Management Response

Several customers expressed dissatisfaction with management's handling of complaints and service issues.
  • SA
    Songül Hazal Adıgüzel
    today
    5.0
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  • MS
    Myriam Santiago-Hernandez
    3 days ago
    1.0
    When your party of 8 is not allowed to dine in @9:24pm because supposedly the lobby was closed almost 40 minutes early.
  • JE
    Jamie Ewing
    Oct 17, 2025
    5.0
    Came in this Monday and took a seat at the bar around 5:45 pm and Kourtnie greeted me and get my drink right away! I will tell you this, how Kourtnie does what she does is unbelievable, she had a huge party on one side of this bar and all the people at the bar eating, drinking and gambling! And she had multiple tables. She was running the whole time we were there! She didn’t let that affect her service thought! She was hurt also! But that didn’t stop her from doing what she had to do! We did see her getting help with the party and all she kept saying was thank you thank you! I believe the manager was Angela. I could be wrong though! Amazing job! Also we asked who decorated for Halloween and guess who? Kourtnie took it upon herself to go shopping annd get everything and decorate the store on her own!!! Looks amazing!!! Makes you smile when you enter!!! Also two minute drills!!! Kourtnie did amazing stopping anything she was doing to make the announcement and get everyone excited about 2$ beers and 4$ appetizers!!! GREAT JOB KOURTNIE ABD BUFFALO WILD WINGS!!!! I will come back to see kourtnie every chance I get!!!!!
  • JM
    john marks
    Oct 17, 2025
    1.0
    Every single time I come in there the food takes forever. I DoorDash often and every order I pick up is late. I completely stopped coming here to eat and I will be denying every DoorDash order moving forward. The last order I picked up literally sat there for half an hour because the lady at the front desk thought she heard the name wrong. Awful customer service
  • AD
    Andrew Davila
    Oct 12, 2025
    1.0
    Spent almost 100 bucks on take out. Arrived early and still waited. Worst location. Food got me sick. Wings were like jerky and staff seemed like they were loosing it despite the building being empty. Ive managed many kitchens. This is by far the worst crew to have served for me. I’d be embarrassed if I was the manager. Side note. Told my friend about my experience that same night and he said he coincidentally went that same night. Said worst service as well. Las Vegas blvd location is far superior. They are busy all the time and always serve great food.