BM
Betty Mullins
Sep 27, 2025
Absolutely unacceptable experience at Buffalo Wild Wings – Florence, SC (2599 David McLead Blvd) on September 27, 2025.
Our party of eight waited over an hour and a half for food. When it finally arrived, it was cold, and half of our group never received their meals at all. The manager was dismissive and only took off the missing items after we insisted — not because of the poor service or cold food.
The bathrooms were filthy — unflushed toilets, feces visible in stalls, and urine all over the floor. One person in our group even slipped and fell due to no “wet floor” sign being posted.
In the kitchen, we saw employees with long, stringy hair and no hair nets or gloves, and the smell of cannabis was extremely strong among staff members. The forks were dirty, and when we asked for plastic ones, we were refused. We ended up going to our car to get our own utensils just to eat.
As a touring band, we visit many restaurants across the country, and Buffalo Wild Wings is usually one we enjoy — but this location was by far the worst experience we’ve ever had. The lack of cleanliness, professionalism, and basic respect for customers is completely unacceptable.
We’ve reported these conditions to the Florence, SC Health Department, South Carolina Human Affairs Commission, U.S. Attorney – District of South Carolina, and DLA Piper LLP, to ensure proper follow-up.
Until this is addressed, we will not return to this location, and we encourage others to take caution before dining here.