Buffalo Wild Wings

Reviews

• LL

  Lynn Lomenick

  Oct 11, 2025
  1.0
  I waited over 45 minutes for my to go order. Watched most waiters standing around talking. Over half of the tables were dirty and no one cleaning them. I watched over 50 people come in and leave because there was no hostess. I have gone to this Wild Wings for over 6 years and NEVER seen it this bad!! They lost A LOT of business tonight.
• GJ

  George Jones

  Oct 7, 2025
  2.0
  Between the hours of 1:00 and 1:30 p.m. on Tuesday, October 7th, my wife and I decided to visit our favorite establishment, Buffalo Wild Wings in Gadsden, and sit in our preferred spot. Normally, we visit in the evening and take a walk afterwards. However, on this particular afternoon, I was treated poorly by both the waiter and the bartender, which left me baffled and shocked. Typically, when I arrive, I place an order to go, and my wife and I sit on a bench outside after walking on the bridge. We rarely dine in at Buffalo Wild Wings, instead opting for take-out. This time, I wanted to dine in and treat my wife, who works long hours for the county, to a pleasant meal on her day off. Unfortunately, that was not the experience we had. I waited patiently as I observed one of the workers attending to another table, obtaining drinks for them. Shortly thereafter, a lady walked by, and I inquired if she was employed at the establishment. She responded affirmatively, albeit with a notable degree of rudeness, which somewhat took me aback. Undeterred, I proceeded to ask whether I needed to place my order inside the store or if someone would be attending to us while we were seated outside. Her response was that we could simply sit outside and wait, conveyed once again in a rather rude manner. Throughout this interaction, I observed the bartender standing with one hand in her pants literally in her pants, wearing an unpleasant expression, seemingly put off by my inquiries. Subsequently, I returned to the table, where I had two menus in hand, preparing to take a seat. However, I noticed that someone had been smoking in the area, leaving ashes scattered all over the table, rendering it filthy. Consequently, I approached the bartender once more, requesting a damp rag to clean the table. Her reaction was marked by an unacceptable display of attitude, as she literally jumped up, behaving rudely, and muttering incoherently. This prompted me to declare that I had had enough, and I informed my wife that we would be leaving, as I had been treated poorly by both the bartender and the waitress. Upon departing, I contacted the store and spoke with a gentleman named Ethan, and subsequently, I reached out to the corporate office to file a formal report. I am truly sorry to have experienced such treatment, and I firmly believe that customers should not be subjected to such behavior. The actions of these two employees were utterly unprofessional, and I sincerely hope that upper management, including the owner, general manager, or relevant authorities, will take swift and decisive action. I respectfully request that they review the security footage, which should provide a clear record of how I was treated, ideally with audio to corroborate my account.
• LY

  La Bonita Yanez

  Oct 4, 2025
  1.0
  Yo siempre voy a comer ahí pero Ayer en la noche me llevé una muy mal experiencia la mesera que nos atendió era racista como nosotros somos hispanos ella nos tomó la orden y nos llevó la comida entre los 50 minutos y una hora.y una mesa qué estaba al lado vacía llegaron personas como a los 25 minutos después de nosotros ya cuando nuestras orden sali ella salió con la orden de ellos paso primero por la mesa de ellos dejando la orden de la otra mesa y después llevo la nuestras y como teníamos mucha hambre y cuando prove la comida está todo frío pero todo las altas ya estaban asta seca las papas duras .me moleste mucho por no estamos saliendo a comer a la calle por cuestiones de dinero y me salen con eso.
• BS

  Braxton Sloan

  Oct 2, 2025
  3.0
  There is basically no point in ordering ahead at this location or even sitting down. You will need to expect 30 plus minutes on every order and if you plan to seat in and eat you might aswell cancel all plans for the rest of the day. The service is so slow here its sad.
• DN

  Daniela Nicole

  Sep 30, 2025
  1.0
  My mom and my grandmother went to eat at this location around 3-4pm today and were seated, but then sat at table for fifteen minutes. No check up or anything. The waiter saw them. He wasn’t busy and was purposely ignoring them. My mom and my grandmother felt so unwelcome, so they just left. They never complain, so this is extremely disappointing. I hope you work on your customer service