Business Details
About
Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Location
Hours
Reviews
3.4
927 reviews
5 stars
322
4 stars
212
3 stars
121
2 stars
76
1 star
196
What are people saying?
AI-generated from customer reviews
Service Issues
Numerous customers reported long wait times for food and poor service, often citing understaffing and inattentive staff.
Food Quality
Mixed reviews on food quality, with many complaints about cold, undercooked, or incorrect orders, while some praised specific items.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Staff Performance
While some servers received praise for their attentiveness and friendliness, others were criticized for rudeness and lack of professionalism.
Management Concerns
Customers expressed dissatisfaction with management's responsiveness to issues, indicating a need for better oversight and customer service training.
- ASAngelene SmithNov 3, 20255.0My sister's and I went there to enjoy a "Ladies Evening Out". It was our first time eating dinner there and it certainly won't be our last. The food was delicious 😋, the price was very affordable and the service was great! We had a good time and we all agreed that we must come back again soon.
- DDDenita DennyNov 2, 20255.0Britney was perfect, give her a raise!
- WWwadebrown70Oct 17, 20254.0Seemed understaffed. Took about an hour to receive our food.
- JPJack PigfordOct 13, 20251.0Terrible wait times with hosts that leave the stand for 20 minutes at a time and rack up a 20+ person line. And I’m a repeat customer who is no longer a repeat Customer because this happens every single time.
- NGNinja_ Girl7Sep 28, 20251.0What an absolute joke. I went to not one, but TWO different Buffalo Wild Wings locations, and both managed to serve up the same disaster: ridiculously long wait times followed by cold, unappetizing food. How hard is it to get wings out hot and on time when that’s literally your entire business? Instead of “Buffalo Wild Wings,” it should be called “Buffalo Cold Disappointment.” I wasted my time, my gas, and my money — never again.