Service Issues
Numerous customers reported long wait times for service, inattentive staff, and poor communication, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted issues with food quality, including cold meals, incorrect orders, and poorly prepared items, particularly wings and fries.
Positive Staff Experiences
Some customers praised specific staff members, particularly Julia I., for their excellent service, friendliness, and attentiveness, which enhanced their dining experience.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the bathrooms, which negatively impacted the overall experience.
Atmosphere and Management
The atmosphere was described as loud and chaotic, with some customers noting a lack of effective management and organization among the staff.