Buffalo Wild Wings

Reviews

• JI

  John Brooks III

  Oct 11, 2025
  1.0
  Hostess and wait stuff very rude. Told us to learn our manners after asking questions.
• DS

  Danielle Stephens

  Sep 28, 2025
  1.0
  We did a walk in order and we live about 20 minutes away. I called the store a 2nd time, and spoke with Jesse. I wanted to make sure the wings that we didn't get the 1st time, after we got home. That the new one's we were going back to pick up were fresh. He said he would make sure, and that is all we received.
• CL

  Chante Lambert

  Aug 29, 2025
  1.0
  The food took way too long to get, and the people at the bar at the bar had came after us and still didn’t get food to us
• NR

  Nodak Reviews

  Aug 26, 2025
  1.0
  I’ve been a loyal customer here for many years, but my recent visits have convinced me to take my business elsewhere. What was once a fun, energetic spot has steadily declined into a disappointing, almost unrecognizable experience. Quality of the Food: • Wings arrive stiff, overcooked, and virtually meatless—often more batter than actual chicken. • Sauces are haphazardly applied, leaving some wings drenched while others are embarrassingly dry. • Sides and condiments frequently go missing or are thrown into the bag with zero care when ordering online. Service & Atmosphere: • No host at the entrance during peak hours—customers are left wandering and waiting in the lobby for extended periods. • Staff appear disengaged and disinterested, as though serving you is a personal inconvenience. • Requests for simple things like refills are met with impatience or outright annoyance. Unprofessional Behavior: • I’ve witnessed employees smoking vapes and cigarettes by the dumpster outside—and the smell has even infiltrated the dining room. • During one visit, a visibly frustrated staff member punched a wall in the kitchen, startling customers throughout the restaurant. Online Ordering Nightmare: • Nine times out of ten, orders arrive incorrect, incomplete, or carelessly packed. • On my last order, a manager kindly offered a $20 gift card—which turned out to have zero balance when I tried to redeem it elsewhere. Returning to the restaurant for clarification was met with rudeness and flat refusal to help. Overall, the service is sluggish, the food is subpar, and the management seems indifferent to customer feedback. Sadly, this location’s decline has been so pronounced that I can no longer recommend it. There are far better options in Bismarck—save yourself the frustration and look elsewhere.
• WE

  Wesley Engbrecht

  Aug 9, 2025
  1.0
  We waited for at least 10 minutes to be greeted, then our Server did not bring silverware or ketchup so I had to go find some. She didn’t check on us. One time didn’t refill water and I had to go ask for our check. The service was terrible