Buffalo Wild Wings

3.4
1367 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
25401 Crenshaw Blvd, Torrance, CA
90505, United States

Hours

Reviews

3.4
1,367 reviews
5 stars
515
4 stars
259
3 stars
178
2 stars
102
1 star
313

What are people saying?

AI-generated from customer reviews

Service Issues

Numerous reviews highlighted poor service, including long wait times, inattentive staff, and rude behavior from servers.

Management Problems

Customers expressed dissatisfaction with management, citing disorganization, lack of training, and unprofessional behavior from management staff.

Food Quality

While some customers enjoyed the wings, many reported issues with food quality, including cold meals and incorrect orders.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Positive Staff Experiences

A few customers praised specific staff members for their excellent service, indicating that there are capable employees despite overall complaints.
  • VU
    Vinny Uno
    Oct 8, 2025
    5.0
    Great place friendly atmosphere service was awesome shout out to my new friend Bre
  • SL
    Shalonda Lewis-Johnson
    Oct 3, 2025
    2.0
    This location is specifically not managed well, especially if you have a to go order. Triple check your order before leaving. The employee who appeared to be in a management role seemed bothered that she needed to fix an incorrect order. At these prices...unacceptable.
  • PC
    P C
    Sep 26, 2025
    1.0
    We read the reviews and just decided to go somewhere else. A few bad reviews I can understand, but not so many! No improvement at all.
  • KZ
    Kimberly Zepeda
    Sep 21, 2025
    5.0
    This 5-star review is solely for the bartender Shavan because she was amazing and honestly deserves a raise. She was checking on us every time she passed by and not just us but basically everyone else sitting at the bar. She made sure drinks were correct, orders were right, and nobody’s glass was ever empty. She was holding it down all by herself and kept the bar running. Now, to be clear, this rating is not for the other girl working the bar (the one with the Eagles jersey and bandana). She should either be let go or at least written up. Drinking on the job while your coworkers are depending on you is not okay. She was completely out of it and left all the work on the other bartender. And this review is also not for Jessica, the so-called supervisor/manager in the pink hoodie. She stood around with her arms crossed instead of helping. If you see one employee slacking and the other one running the whole bar, jump in and help. Also, dress like management, you looked more like a random bystander than someone actually running the place. From one person working in customer service to another: DO BETTER
  • JK
    Jake Kim
    Sep 18, 2025
    1.0
    Unless you’re gonna sit at the bar, don’t come here. Also it’s self seating but you wouldn’t know that because the sign they put up was written by someone who can’t write and difficult to read. I have never had worse service. Inattentive and dismissive waiter/waitress staff. Waitress was MIA and other waiting staff snapped “you have to ask your server”. If you want BW, then just drive up a few more miles and go to the one at Del Amo. At least they give a damn.