Place was nice when it first opened, now it is run down and not somewhere you can take your kids
AR
Aaron Van Riper
Sep 14, 2025
1.0
The food was down right gross the sandwich was hard as a rock.the service was unacceptable will never return
JC
Jessica Chapple
Sep 8, 2025
3.0
Usually amazing, service is always great. Sometimes have to wait, which is no problem.
SOUTHWEST RANCH WAS DISGUSTING TONIGHT!!!???
tasted bad, off, sour. Thankfully I keep a bottle of it in my fridge.
MT VERNON PLEASE FIX THIS IT'S MY FAVORITE TAKE OUT PLACE! no email was received to review it separately
CC
crystal camara
Aug 30, 2025
2.0
I arrived shortly after 9:15 PM. I waited over five minutes for someone to acknowledge that I was even there waiting before being asked if I wanted to be seated or if I was picking an order up. I would say normally that wouldn’t be too uncommon if they had been busy, but this is not the first time this has happened. I was finally approached by a waitress, who asked if I wanted to be seated or if I was picking something up and she not only sat me in a comfortable seat, but she was not supposed to be my waitress and she ended up being my waitress for the visit. The alcohol was great. The food was definitely not. I had to have my fries Remade and the second time they came out cold I decided I just didn’t want them. They also made my Chicken wrap with cold chicken. This tells me that they’re not making fresh food. I understand, trying to utilize all this stuff that could be put in a warmer, but it didn’t even feel like the food has been put in a warmer at all. This is not the first time I have come and received subpar food. When the restaurant first opened, it seemed like not only did the staff take pride in Servicing the customers, but the food was very amazing. The price is reasonable if the food is fresh, but when you consistently go, and the food is subpar because it’s simply served cold, and after it has sat for a long time, it does discourage a person from wanting to go. From somebody who works in customer service, I know that the company has to be Losing a very large amount of profit because they are having to discount so many Items because they’re not made Fresh and I think it’s sad because the food actually Should be relatively easy to make fresh and in a timely manner. I would prefer to wait a few extra minutes and have fresh food then to be served food that is Not worth paying for. Can the server was great she was very kind about the whole situation. The drink drinks from the bar were great and they came very quick. Please take more time And a little effort to make fresh good food. The food is why I go there.