Business Details
About
Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Location
Hours
Reviews
3.9
2,692 reviews
5 stars
1,296
4 stars
586
3 stars
302
2 stars
171
1 star
337
What are people saying?
AI-generated from customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and inattentive staff, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect orders, although some customers praised specific items.
Atmosphere
The restaurant was often described as noisy and crowded, making it difficult for some patrons to enjoy their meals.
Customer Experience
Several customers expressed disappointment with their overall experience, citing issues such as poor management, unprofessional staff, and feelings of discrimination.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and attentiveness, indicating that service quality can vary.
- BBBrandy Barnett2 days ago5.0Ada was our server and she was amazing! She made sure we were okay even after taking our order and even after we got our food. We didn't have to ask for refills she was on top of her A-game as our server! Best service I have had in a long time!! Because of her I will definitely return in the future!! 😁
- RKronell kingNov 7, 20251.0I haven’t eaten BWW in 3 years and to be honest eating here yesterday reminded me why. Service horrible! Our waitress was all over the place. People getting served before us, her forgetting things, she was a mess. Food was cold and fries were hard. Queso was cold chips were salty. We got a half tea /lemonade as a drink, that was horrible. How a fountain drink is nasty? I forgot how water down their alcoholic drinks are and have the audacity to have a “happy hour”. Felt like we were drinking koolaid with a drop of alcohol. We got a shot because I wanted to show my fiancé that they definitely stretch their liquor with water.and when we took the shot no burn to the throat meaning they actually water down their liquor bottles. I’m forever done with BWW. Good thing they have deals now. Because at first they were expensive and horrible. Now they’re slightly affordable and still horrible. They must’ve seen they were next on the list to go out of business. That’s why they have deals now. We spent $60 on trash. Won’t be back.
- DMDominique McRaeOct 30, 20251.0The service was decent, but unfortunately, the food came out cold. Disappointing experience overall.
- NSNick SalvaticoOct 29, 20255.0Consistently good food from this location. The only issue I've ever had is that I was missing one of my sides from my delivery order. Just tried their beer cheese cheesesteak recently and it was really good. The meat is tender, there's lots of cheese, and the green onions add a nice relief from the richness of the rest of the sandwich.
- VLVidala LindoOct 14, 20255.0I went to pick up my online order. Several people seen me standing there but yet did not ask if i was being helped already. My wings were perfection though. I got mango habanero