Chris and James are the GOATS. 10/10 service made dining amazing. Thanks Chris and James yall deserve raises!!!
AE
Amy Eastburn-Escobar
Sep 19, 2025
2.0
So after many years of not going to BWW I decided to give them another try. I had received a birthday coupon for $10 off and was told when I ordered it only applies to dine in ( not stated anywhere on the coupon) but ok no big deal. I placed my order and was given a pickup time of 8:10. I arrived on time and at 8:30 our take out was ready. Drove home only to open the bag to see no dippers ( supposed to have 5) and all the food was cold. I called and the manager said I could come back or they would credit me $15. I decided for the credit since it was now almost 9pm and I was already home. Then they credited me back $10 not $15(not a big difference but it's the point) which 5 dippers is $15.49 When I picked up my takeout there was maybe 4 tables of customers so it can't be that they were busy. I am convinced they just can't get it right.
BB
Blaq Butterfly
Sep 16, 2025
5.0
Service was fast and the food was what was expected.
FM
Fayez Mohammadi
Aug 31, 2025
1.0
Wait times are long as hell don't ever come they gonna make you mad
VT
Vishal Tandon
Jun 22, 2025
1.0
2nd time in 3 weeks. Ordered take out. Wrong sauce in wings, 5 wings instead of 6 ordered. Missing dips. Then they want us to come back within the same shift to get $10 gift card. Get your wings somewhere else!
Thanks for your response and providing a link that does not exist. It keeps getting worse!! Not sure if you have tried to execute the steps you are asking your customers to follow on your FAQ page.