Buffalo Wild Wings

Reviews

• MM

  Mike Martinez

  Oct 8, 2025
  4.0
  A shout out to Conner the manager at the Oak Creek location for going above and beyond to make a wrong right. Thank you!
• MA

  Mark Anderson

  Oct 5, 2025
  2.0
  My wife and I have gone to this location for years. The service level over the past 2 years has continued to go downhill, to the point we'll no longer go there. Last night was the last straw, we had a party of 6. We were seated quickly as we waited about 5 minutes for the rest of our party arrive. Once seated our waitress came and took drink orders, 5 of us received our drinks while the one beer ordered took forever. We had to flag down a waitress to finally go to the bar to get the beer. Our waitress finally arrived to take our appetizer order after being told we wanted to order but she dashed off somewhere. The meal orders also felt like work to get her back to our table to take them. The food was very good so at least we had that. Then the check, I asked for the check which she brought quickly. We sat there for 15 minutes for her to come back, finally I'd had enough...our party left as I waited at the front desk to pay. Stood there for 10 minutes before our waitress of all people came to the desk to close me out. All told I arrived at the site at 5:50pm and finally left at near 8pm...for appetizers and chicken freakin nuggets. I (we) won't be back, maybe head to the Franklin store or just use Wing Stop down the street...cya!
• HR

  Heather R.

  Oct 2, 2025
  3.0
  Wish I could give more stars, but they need to improve and be more consistent in service and food quality. If they can improve on the below, I would be more than happy to give 5 stars and a raving review. They only thing I can give 5 stars to...is the hard working people working behind the bar. They do there best to keep checking on the kitchen and customer orders and keeping there customers as happy at the bar. They make sure there customers are aware they are checking on there food order and apologize alot for the long wait. 1)Food service can be really slow at time, even when there is like 2 people in the restaurant and they are at the bar. Waiting a half hour for 6 wings, is silly, especiallywhen the person next to you ordered way after you and had a bigger wing/appetizer order. The people at the bar do good, but they only can do so much with food orders coming from the kitchen. 2) Food is hit and miss, not consistent, when its good, its great and it makes ome want to come back. When its not, it makes one want to get there own wings and make them at home. Traditonal Wings can be really overcooked and dried out, looking like they came from the dessert. Some, have only a brushing of sauce, and if they are already dry, its makes them that much worse to eat. They will redo them, but then you have to wait another 30-40 minutes. 3) Too many online exclusives. People that come in and spend a ton on money on alcohol, can't get the same deal on food as the ones ordering online. Why come in and pay for alcohol (and tipping), when someone can order online and have alchohol at home. 4) Have more specials for those with Blaze Rewards. People are more app to spend money if they feel they are getting a deal. 5) Music can be so loud at times, that you have to yell at the person sitting next to you so they maybe hear you. Other times its ok. Again... not consistent.
• KN

  Karina Naujokas

  Sep 25, 2025
  2.0
  In the last year this is the 3rd time we have left because we get seated and nobody comes to us. We will not be returning. Don’t waste your time.
• NE

  N Ehlers

  Sep 7, 2025
  1.0
  Seated and then ignored. Waited for 15min for a server to even ask a drink order, gave up and left and staff didnt even acknowledge us.