Buffalo Wild Wings

3.8
872 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1310 Indianapolis Rd, Greencastle, IN
46135, United States

Hours

Reviews

3.8
872 reviews
5 stars
360
4 stars
235
3 stars
109
2 stars
53
1 star
115
  • MM
    misty martin
    5 days ago
    1.0
    Worst experience EVER! 0-10 do not recommend! My boss and 3 co workers decided to eat there after working all day. Waited an hour for food and our order was wrong. The waitress only came twice the entire time and only brought our food when I asked. The manager literally was immediately aggressive. Loud belligerent condescending to say the least. When asked why she was aggressive she stated her gen manager told her she could speak to ppl like that and would back her 100%. We immediately asked her to speak to us with respect and not in that tone as we were speaking to her. She laughed in our face and asked if we wanted our meals comp and we could leave. We stated no we waited that long we will eat. 5 min later another manager brought us boxes! He Apologized for her and basically said he would have a conversation with her! Even the people around us were telling the assistant general manager what happened. The situation was degrading disrespectful disgraceful and humiliating. That lady should not work with people. She very much hates her job. Through and through we told her she was wrong for her behavior but we were still friendly and kind and respectful. We thanked the 2nd manager explained we didn’t want our meals comped and did not plan to leave. He still comp the meal But we left quietly and respectfully. Will never eat there again.
  • JN
    Joey new
    5 days ago
    1.0
    Terrible service. Won't even go into detail a female manager laughed at us,and offered us to leave with boxes. Lots more
  • JC
    Jacob Crowe
    Sep 28, 2025
    1.0
    Was seated and left for 45 minutes without being asked for my order. Very poor service.
  • KH
    Kyle Hodges
    Sep 7, 2025
    1.0
    Is the Greencastle Bdubs short staffed? I worked in the industry before and have always been patient knowing how it can be but I lost my cool today and yelled at the staff member and feel bad but I stood at the front counter for 20 minutes without getting acknowledged. I watched 2 tables get sat that arrived after me and after the next people walked in and I was still not acknowledged and he went to them and they were there for a pick-up I finally lost my cool to get acknowledged. Another family came up before that though and jokingly asked me how many people walk out on tabs as they were waiting for awhile to pay.
  • LB
    Levi Buerk
    Aug 11, 2025
    5.0
    Incredible experience, 10/10 had a phenomenal night. Bdubs corporate won’t allow you to support the service members on TouchTunes and cuts the armed forces theme songs short. Dew Radler is a 7/10 if you like dew and beer