JG
Jackie Gonzalez
6 days ago
Service was awful. Our waiter Hayley was everywhere but at our table looking and sounding more alive with certain guests. We never got sodas that we paid for (4 separate drinks) and even asked a different hostess about this issue but even until the end of our waiting, we left never having been served any of the ordered sodas. Only after the fact of asking the separate hostess we found out that the Lipton tea we ordered was never even available as told by the different hostess, “we ran out 2 hours ago,” but Hayley never came back to us after ordering to let us know about this issue. The other hostess told us she’ll let Hayley know about us never getting our drinks but still we never achieved any acknowledgement. Hayley just never seemed to have cared for our table at any point during our visit
MR
Mayra Ruvalcaba
Sep 15, 2025
One star is too much. The service was terrible. The waitress, Haley, never came to serve us. We had to stand at the bar even to ask for the check. The waitress preferred to chat with other customers. We told the manager, but he didn't do anything either. His response was, "It's just that the bar is open at this time of day (it was 11:00 p.m. to 12:00 p.m.) that we were there." The wings arrived cold 30 minutes after ordering them. I will never return to this plac
NQ
Nohemi Sanchez Quezada
Sep 6, 2025
bad service, the waitress we had kept talking about how bad it is, the fourth time she's done the same thing, we wanted to give this place a chance a few more times because of the location and at the time there was nicer staff, but the truth is the service is bad, it takes a long time, the worst thing is that we raised our hand and she didn't even take us into account and she would go to another table when she stopped talking. It was one of my favorite places 😔 I'm so sad that I won't be able to come anymore 😢 I wish they would take into account because we were a frequent customer. 😔 we were never rude, the waiter Dante was great and the guy at the bar too. We always left a good tip but it's not right to beg for good service 😢 it doesn't bother you once because it can happen but how many times did it happen several times each time we ordered something 😢
First time eating at this Bdubs location and first time having Bdubs in a while…. unfortunately the food here reminded us why we haven’t been to one in a while. My daughter loves BBQ boneless chicken wings, she orders them at every restaurant that has them. She said these were the worst ones she’s had so far. She was not a fan of the BBQ sauce they use. That’s pretty disappointing as their staple literally is boneless chicken wings.
She also always orders a side of BBQ sauce to dip her already smothered BBQ wings in, but as you can see in the photo we got 2 cups of ranch. The rest of the food was pretty bland, didn’t get that “Mmmmm this good” feeling after taking that first bite.
Food was disappointing, but the service was great. Can’t blame the waiter for the sauce mixup. He constantly checked-up on us and provided everything we asked for pretty quickly. His service saved this from being a 2 star review. Overall 3 ⭐️
RR
RedHairSkinCare
Aug 13, 2025
I ordered a 6 piece boneless wings in their new buffalo bleu flavor.
1. Instead of 6 pieces with meat on them, they gave me these tiny rejects with no meat on them!
2. they do not add enough sauce! Does it come out of the paycheck of the person making it? So stingy with the sauce! See photos.
And normally, there would be sauce staining the box, but there was so little sauce it didn't even show!
Not going to return to this location.