Buffalo Wild Wings

Reviews

• NM

  Nick Myers

  4 days ago
  1.0
  Over the last year, I’ve probably spent a good $100 on items I don’t receive. Customer service is non existent, you get a generic “someone will contact you” but they never do. If my daughter didn’t love Bdubs wings I would never come here. I’m always nice and always tip well regardless of how I order but you order for pick up and check for missing items and they get an attitude, you order for delivery with missing items and you’re SOL, you dine in and you wait 20 minutes before you’re seated then wait even longer for a server and even longer for your food. Ridiculous, this will be the next chain to close in Springfield.
• DM

  Deborah Ann Martin

  Oct 12, 2025
  4.0
  We got bone in wings and onion rings. Wings were dry. We got a whole 3 pieces of celary, and they got rid of the southwest ranch. New dip sucks. Several of us tried it and none liked it. So we asked for regular ranch to eat with it and was charged. Waitstaff was friendly.
• JT

  John Terrell

  Oct 10, 2025
  1.0
  Garseanna seen me and she made me feel like I was in welcomed. I have no clue who she is and I’ve never met her. But I just felt like she was super unprofessional.
• JM

  Jonathan Moreland

  Oct 6, 2025
  1.0
  This location is a disaster Showed up at 5 on a Sunday and left at 7:30 Majority of table orders the 2 for 20 About an hour later a bunch of cold wings come out with no fries Fries come out about 15 min later Had to walk up to the kitchen myself to ask for ranch because asking the server wasn’t working No refills to the point that eventually they just went to the bathroom and filled there drink with sink water Then had to repeat all of orders so they could figure out the checks They tried to make it right with a $10 voucher but won’t be necessary, won’t be back
• SM

  S Molton

  Oct 5, 2025
  3.0
  Normally this location is fairly quick to take orders and get food out, even during rushes. On 10/5/25 I arrived with 2 friends around 8:00PM and we were seated fairly quickly. We then sat at our table for close to 30 minutes with no one coming up to us. We didn’t even get to order drinks because literally zero employees stopped by after we were sat down. The restaurant was not busy, most of the tables on the dining room were open. I try to be patient, but to wait 30 minutes during a slow part of the night with ZERO employee interaction baffles me.