My poor review comes from the bartender at 11OCT25 10PM. She only had 4 people in her section and she was SO SLOW!!! I've been trying to leave for like 20 minutes! She spent more time outside the bar then in it!... like Bruh... why you even here...
JB
Jessica Brandt
Oct 7, 2025
1.0
Placed an order for pickup. Arrived 10 minutes early and my food was cold like it had been sitting out all day.
SY
S Young
Oct 7, 2025
5.0
During our visit, we experienced a few issues with our order. However, Samantha and Bianca provided excellent customer service throughout the situation. They communicated clearly, remained attentive, and made sure everything was resolved quickly and professionally. Their positive attitude and willingness to help made a big difference, and we appreciated how they handled everything with care. Great teamwork and customer service!
UK
Un Known
Sep 28, 2025
3.0
I came here with my homie and it was empty. Modelo had us feeling good and I was about to tip Big. But they messed up our check out receipt. When I ask to split and they didnt fix it. So I gave them 4$ should've gave them 2$
AH
Apocalypse Hunter
Sep 27, 2025
1.0
I've never been treated so indifferently as a customer where people wanted tips because the claim is the restaurant can't pay them a living wage.
I was at the BWW #0180 at 150 E Centennial Parkway on 09/27/2025 and left at 1:34PM. It took at least 10 minutes for anyone to come acknowledge I was there (I sat at the bar and it looked like a manager was trying to do something with paper at the register directly in front of me) to ask if I wanted anything.
The bartender Julia finally came back from somewhere and asked if I wanted anything. I ordered a drink which she brought in about 5 minutes and then said would be back to take my order for food. I should've kept her there and ordered (I knew what I wanted) because it took her 20 minutes to come back to ask what I wanted.
If the place was busy I wouldn't be that upset but it was dead and that should've been my first clue to leave. I know in the bar area there were about 5 of us. As for the main dining area there were maybe 10 people. The place wasn't busy and with service like I received I could see why. If talking to other employees while standing around the bar was what people were paid to do, then the people working that day would rate as 5-stars.
For me by myself to spend $50 for okay food and horrible service I'm going to pass. I'd rather go to Yard House, Chilies, or Appblebees where they acknowledge I'm a person.