Buffalo Wild Wings

3.5
1444 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2020 Edgewood Road SW, Cedar Rapids, IA
52404, United States

Hours

Reviews

3.5
1,444 reviews
5 stars
536
4 stars
323
3 stars
224
2 stars
112
1 star
249

What are people saying?

AI-generated from customer reviews

Service Issues

Numerous customers reported slow and inattentive service, with long wait times for food and drinks, even when the restaurant was not busy.

Food Quality

While some customers enjoyed the wings and other menu items, many complained about food being cold, dry, or poorly prepared.

Atmosphere

The restaurant was often described as too loud, making conversation difficult, and some customers noted cleanliness issues, particularly in the bathrooms.

Staff Performance

Mixed reviews on staff performance; some servers received praise for their attentiveness, while others were criticized for being rude or unhelpful.

Takeout Experience

Several customers had negative experiences with takeout orders, including missing items and long wait times.
  • ML
    Mike Larson
    5 days ago
    1.0
    Waited 10+ minutes, were given menus, and never got our order taken
  • AW
    Amanda West
    Oct 27, 2025
    4.0
    Overall food was good. Too loud for my liking (could hear TVs outside)
  • EY
    Evian Y
    Oct 25, 2025
    1.0
    Arrived at restaurant at 8:45. Maybe 5 tables seated total in the whole restaurant. Didn’t receive service until 9, food until 9:45. Server was asked repeatedly for refills over 4 times, had to ask another server for it after 10 minutes. Asked server if they did anything free for birthdays, she said yes and could do a cookie skillet- when bills arrived at 10- charge for cookie was on check. Stared she was new and didn’t know. If you don’t know the menu and your policies don’t say yes- ask a manager or another experienced server. Service was slow and inattentive.
  • DD
    Das5225
    Oct 23, 2025
    2.0
    I have ordered from here for years and usually dont have to many issues but recently just problem after problem. I ordered a cookie and ice cream to go and got the ice cream in just a plastic bag.
  • HH
    Heather Hindman
    Oct 1, 2025
    3.0
    Do not go here if you are in a hurry. It took 1.5 hours for our entire service here. The service was slow. They clearly prioritize door dash customers before in-person customers. Took 45 mins for our food to come out for 2 adults and 2 kids. Our server spent most of her time in the kitchen talking to peers. Had to wave her down for service. The last time we were here (6 months ago) it was extremely slow to get food but waitress was outstanding. Will be going to the north side going forward. Very sad to see this place going under. There were 5 tables filled MAX the entire time we were there. Yikes!