Buffalo Wild Wings

Reviews

• RD

  Rick Dager

  5 days ago
  4.0
  Please read full review: I originally gave them 1 star for the below reason/story. However, the general manager, Bree, reached out and was very nice regarding the issue. She stated that this is not the way things should and are typically done. I do not feel that the establishment should get a negative review for one bad employees actions. Thank you to Buffalo Wild Wings and Bree for making things rights and resolving this issue. It takes pride to admit when you make a mistake and I think it’s important to note that they took every action to resolve this issue after the fact. I do hope that this help avoids any future issues. Lisa or Liza our waitress refused to serve my 24 and 25 year old friends and myself alcohol. We are all high school buddies and college graduates from New Jersey who came here on a hiking/camping trip. After 4 hours of hiking, we just wanted some beers and wings to finish our day. After bending our IDs and “going back to her manager” which she NEVER did, they refused to sell us alcohol because “the markings” did not match up on our licenses. We requested that she scanned our IDs as all of them were legitimate, but she stated she could not. Then as we were leaving, the hostess asked why we were leaving. And we were explaining that we were denied alcohol. The waitress then came in and said to stop “harassing the hostesses.” I was not raising my voice, causing a scene, or doing anything that could be considered harassment. The hostesses were quite nice and understanding. There was no need to “harass” or be upset with them. The waitress should be fired for these reasons: 1. She does not how to tell Real Ids from fake IDs and refuses to go through normal channels (such as asking a manager or scanning the IDs) to verify them when unsure. 2. She is rude and was unreasonable when I asked if she thought our IDs were fake. I was simply confused why our legitimate IDs were being denied. 3. She is mentally unstable and is a liability to the company. It is not good for someone of that mental health to be working in the customer service industry, she is a danger to herself, customers, and the company. I hope that she finds genuine help. My real name is on this review: Ricardo (Rick) Dager. And guess what… it matches the name on my license because our IDs were real. I don’t leave reviews often but this is establishment needs to be held accountable, more importantly the establishment needs to hold their employee accountable. Lisa or Liza was the waitress’s name and she served us at approximately 6:20pm on 10/18/2025. I strongly recommend that the manager or owner of this establishment reviews the footage and asks for an explanation as to why our IDS were fake and why she didn’t double check with a manager if she was unsure. Lost out on a $300-400 bill and denied 5 grown men with legitimate IDs. It was one of the most outrageous experiences I have ever had at a restaurant. I am a frequent Bdubs customer and they usually have great food and decent service. P.S Go to Blue Duck Brewing Company down the street! The restaurant is family owned, has great beer, great food, and friendly service, most importantly they knew how to check IDs!
• JB

  Jessica Bell

  6 days ago
  5.0
  I had the pleasure of being served by Fiona during my recent visit, and she truly made the experience exceptional. From the moment we sat down, she was warm, attentive, and incredibly professional. She anticipated our needs without being intrusive, offered great recommendations, and made sure everything was perfect throughout the meal.
• AH

  Amy Hamilton

  Oct 10, 2025
  5.0
  We went out to eat for a late dinner and were craving wings! Our service Olivia was absolutely amazing, she was so knowledgeable about everything on the menu and helped us pick what was best for us! We can’t wait to come back and hope that we end up with Olivia again! Thank you for a lovely dinner and lovely conversation!
• SS

  stan smith

  Oct 4, 2025
  5.0
  An Amazing Place to Be During a Game! This place truly delivers an unforgettable experience every time there’s a game on. From the moment you walk in, the atmosphere is electric, and you immediately feel like you’re part of something exciting. Brie, the manager, goes above and beyond to make everyone feel welcome and included. She has a real gift for creating a warm, inviting environment where guests feel like valued members of the community, not just customers. Her leadership clearly sets the tone for the entire team. The staff consistently give their best effort to ensure every guest has a great time. Whether it’s making sure your food and drinks are perfect or just checking in to see if you need anything, their attention to detail and positive attitude really stand out. There’s a genuine sense of hospitality here that makes it more than just a place to watch the game — it’s a place where great memories are made. I’ll absolutely be back, and I’d recommend it to anyone looking for a fun, welcoming, and well-run spot to enjoy the game. 5 stars all the way!
• AM

  Alissa Maldonado

  Oct 4, 2025
  1.0
  Employees Amy and Brie were racist to my friends and I when we arrived earlier this week. They purposely served other ( white ) customers before my friends and I ( Hispanic and black ) even though we were waiting first. When we asked about how long the wait would be , they responded with attitude and disgust. We will not be attending this wild wings again because of their service. I’ve been telling everyone I know in this area not to attend so long as they are working at this location. I’m disappointed to know that BWW allows this level of awful customer service.