Buffalo Wild Wings

Reviews

• ME

  Mohamed ELDessouky

  2 days ago
  1.0
  I visited on Sunday evening and unfortunately had very disappointing experience. Upon arrival, the host didn’t greet us properly. She simply waved a menu and gestured for us to follow her. When we requested a booth, she seated us at a table next to a dirty booth and told us to wait for it to be cleaned, even though there was a clean booth available near by. We sat for about 10 minutes watching servers attend to other tables, but no one acknowledged us or even offered water. If felt we weee completely ignored. That was enough to make us decide to leave. As we were walking out, I informed the host that we were leaving, but she just nodded without asking why or showing any concern. We used to enjoy coming here, but sadly the service has been declining, and this visit confirmed that things are getting worse.
• GC

  Gabriel Cocchiola

  Oct 5, 2025
  3.0
  I received an incorrect pickup order: bone-in wings instead of boneless, which were also dry. Luckily I received store credit after reaching out - just make sure to check your food before leaving. Addendum: the manager I spoke to regarding the store credit butt-dialed me and left a voicemail — speaking to an employee preparing for an inspection, about how they had expired stock (carrots?) they hadn't taken off their shelves. Feels like maybe cheating to know, but don't have high expectations.
• SV

  Selvanarayanan Venkatesan

  Oct 5, 2025
  4.0
  Favorite place to hang out with friends.Hot & Thai curry wings with onion rings and nachos are our go to food
• KC

  kevin cieslak

  Oct 3, 2025
  3.0
  Paid for a full cheese steak, got have the cheese, half the steak and all the salt. $15 down the drain. They also messed up with sending us the wrong item on the other part of the order.
• JH

  Jonah Horowitz

  Sep 22, 2025
  1.0
  On Sunday 9/22, I ordered two 20 boneless wings and fries combos at this North Brunswick location. I placed this order at exactly 5:53pm, with an expectation that the order would be ready by 6:15. I got there around 6:20-6:30 range. And my order wasnt ready. Not only was my order not ready, the system at their store did not have my order, despite my proof of purchase. They replaced my order. Great. I proceeded to wait another 40 minutes for my food. There was no sense of urgency whatsoever. So let me reiterate: I placed my order at 5:53pm, I dont get my food till roughly 7:10pm. We had an expectated 6:15pm pickup according to the app. I get back to my house, open up the bag… they messed up my order completely. Not only did they give me the wrong order. I bought a 20 boneless bundle…I got 17. Now I used to work at a different bdubs. I understand that Sundays can be a mess because of football. But I have never experienced such a lackluster mismanagement of customer service in my life. I called the store back for a refund, they gave me one, which I appreciate. But I will never step foot in this establishment ever again. A system mismanagement turned into an over hour wait, and they still did not get my order right.