Chicken was small, dry, amd seemed overcooked. I used to love BWW back in the day, but the last few times Ive tried it, at different locations, the results have been the same.
KW
kelsey w
Oct 5, 2025
5.0
We dont order from here very often because when we dine in it takes forever for the food and refills. They have some really good bundle deals online though so ordered for pick up. Saved money. Only thing is we got one set of wings with different flavors they separated them in the box but put stickers of all 3 flavors on top in a row. However they could have put the stickers of the flavor over that section of the container above so you know which is which. Or mark it some other way. Same goes for the ranch and blue cheese nothing was marked.
AA
allison
Sep 27, 2025
2.0
Took 10 min to get someone to come to our table to get our drink order..it’s what ever. No sweet tea so they brought unsweetened tea with sugar packets. Our $17 appetizer sampler got lost between us and the kitchen so that came out with our main meal. The mozzarella must have been found and all the others had to be remade because they were a stick of cold cheese. Our server went to the back to get the 4 mozzarella sticks remade and ‘the kitchen wouldn’t listen to her’ so she had to ring in a whole order of those and told us she would pay for them. Our 20 piece boneless wings must have got lost too because they were cold once they came out. We decided we will get a box and take it to go so we can heat it all up in the air fryer and enjoy it. Asked for a Togo marinara sauce. ‘The kitchen wouldn’t listen to her’ so no marinara sauce for us. Besides this trip we normally love this place. Maybe it was just bad luck.
DH
DJ Hart
Sep 25, 2025
5.0
Lauren, if that is her real name, provided exemplary service akin to a secret agent scouting the room for possible threats all the while making sure to fulfill her duties and responsibilities as a server. I am astonished at the level of skill it takes to make it look this easy. Outstanding! If it was possible to give a standing ovation on a review, I gladly would! Bravo!
Promote her immediately! She should be in charge of the whole company! However, I fear she is an actual secret agent and will only turn down the offer.
The employees of this establishment should be honored to have ever worked with such a fine individual! Thank you for gracing me with your presence, Lauren!
CG
Claire Grant
Sep 21, 2025
1.0
Really bad experience. Another group and I waited about 10 mins at the front while we watched two servers at the bar talking with each other, super terrible service when someone just happened to walk by and see a line forming at the front. My to-go order was wrong and the kid on the phone didn’t even apologize or tell me exactly how to get my refund or whatever. Just really bad experience all around. The servers DO NOT care about customer service at all so don’t expect it.