This is the first review I’ve ever done. But Buffalo Wild Wings in SM is so bad I had to. The food is fine…when it’s not served cold. But the service is so historically bad it’s a running joke among everyone I know. It’s not a recent issue. It’s been this bad since it opened. I’ve never once had a good dining experience there. I wait a few months before trying again hoping for something different but it never is. The last time I went I took someone who had never been. Not for the food, but for entertainment. I told the person I went with how horrible the service was beforehand and how in the 10 times I’ve been there not one time was it decent. Buffalo Wild Wings did not disappoint. The food wasn’t worth it…but the laughs my friend and I had with every thing wrong with the experience was. LOL. I won’t get too much into the details about all of things consistently wrong with this place. But here’s the short version. Long waits for food even if the place is empty, cold food, wrong food, charged for food I didn’t order, hair in food, staff never returns after food is brought. You name it…I’ve experienced it. Anywhere from one of those to a few of those have happened. Every….single….time. It’s not bad. It’s the worst. Hands down. By the way…if you do go…save yourself the cost of buying drinks. Their tea and soda are so watered down they taste like water anyways. Geez. There you go Buffalo. You’re so bad you made someone who doesn’t do reviews do their first. LOL.
HK
Harmandeep Kaur
2 days ago
5.0
ofcourse it was crazy busy because i visited on a sunday
Staff was still veey patient and friendly, smiling, welcoming
JN
Jayden Nieto
Oct 5, 2025
1.0
The food was great but they kept talking and they don't listen they don't pay attention which led to my parents arguing and they were still talking
RW
Rick W.
Oct 4, 2025
1.0
We had a simple order of 10 wings and a ceasar salad. The wings took almost 50 minutes to be served, after the salad arrived. I asked for all the food at the same time. The wings arrived cold and not prepared properly with the dry rub. Will not be returning to Buffalo Wild Wings in SM, or any location. The food simply sucks and so does the service! 👎
DM
DORA MANZUR
Sep 21, 2025
1.0
Pésima la atención en recepción y el gerente !! Muchas mesas y todos en espera... nada eficientes.