Came in a while ago. My food was cooked horribly. Asked our server for the cooks name it was something like Carrissa. Restaurants should never have a cook this bad who doesn’t care about their customers this is just ridiculous.
LD
Lj Dvorak
Oct 12, 2025
1.0
I wanted to let everyone know about what their experience will be like if they go to this location. I am a Dasher and I had two orders to pick up at 6:30 p.m. this evening. Not only was there already a huge line for to go orders but there was only one person at the desk who wasn't even acknowledging people as they came in. There was an issue with the wings where they were out of traditional and needed to know if you wanted boneless or not but instead of letting people know that as soon as they got there, you had people running around with their heads cut off not talking to anybody. I stood there for almost an hour waiting for my order while watching other people walk in and get theirs that had only been there a few minutes. What is very frustrating about the whole situation, is that I was asked three or four times what the name was for the order and when I provided it the person walked to the back and never came out to let us know. It wasn't until 7:28 p.m. where I finally asked the person at the computer, when they finally showed up, about the order and they reprinted the ticket. It turns out they lost the ticket and despite me asking about the order multiple times over the our nobody was smart enough to find out where the order was or what its status was. You had a manager who was not managing and I believe was hiding from all the people waiting for their food. So now I have one order that will be ice cold that I've already informed the customer to complain about and one that I don't even know if it's correct or not. And I will say this has been a display of the worst customer service I have ever experienced. Usually you would have somebody out on the floor talking to people letting them know the situation so there wouldn't be any confusion about what was going on. I normally don't write bad reviews but this experience was so horrendous I feel it needs to be noted so hopefully they can either improve in the future or people can avoid this experience by going somewhere else I would be talking to customer service right now if it wasn't so late but you can guarantee I will be calling them tomorrow to let them know how lacking the staff is at this location and how lacking their ability to work with the customer is I hope their corporation reviews this review and sees how badly the situation was handled so hopefully it will not happen in the future. But I think I would seriously die holding my breath waiting for that to happen. Thank you for listening to my rent and I hope I save somebody some valuable time with this review!
JK
John Kulp
Oct 12, 2025
1.0
Haven’t been to Buffalo Wild Wings in six years, and wow — what a disappointment. The place has completely fallen off.
The TVs were blasting so loud it felt like eating inside a blown-out speaker. You can’t even relax or talk without shouting over whatever random game they’ve got on.
Then came the wings — crusty, dry, and flavorless. They tasted like cheap McDonald’s fast food that’s been sitting under a heat lamp. The sauce couldn’t even save them.
They forgot my onion rings, didn’t have Dr Pepper, and the $10 pretzel appetizer came with only four tiny pretzels. My stomach hurt afterward, and it wasn’t from spice — just bad food.
CG
Correna Grisham
Oct 7, 2025
2.0
Our wings were extremely dry and the fries were cold. Was a very big disappointment
KJ
Kaden Jaquez
Oct 4, 2025
1.0
Went in and got yelled at by the to go person over ranch very rude and disrespectful.