Buffalo Wild Wings

3.5
2025 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
8551 West Gage Boulevard, Kennewick, WA
99336, United States

Hours

Reviews

3.5
2,025 reviews
5 stars
770
4 stars
391
3 stars
276
2 stars
160
1 star
428
  • JG
    jay gnar
    3 days ago
    1.0
    I typically avoid chains like this for a reason and tonight's visit was another reminder why. Servers were too busy to give a damn. Ordered a spicy chicken sandwich with bacon and asked for extra pickles. Didn't get extra pickles and the bacon was overcooked. You could tell it's been sitting in a hotel pan all day. Dry, crispy and gross. Fries were like warm when they arrived and were cold pretty quick. The sandwich wasn't even spicy. No sandwich toppings besides aoili? Only in town for the evening but still very disappointint.
  • KK
    Kevin
    6 days ago
    5.0
    If you’re craving wings done just right, this Buffalo Wild Wings in Richland delivers the goods with precision and heart. We ordered the 20-piece traditional wings, requesting an 18-minute cook time for that extra crispy finish. While the standard is 12 minutes, the kitchen nailed our request, crispy on the outside, juicy on the inside, with every bite a testament to timing and technique. Huge shoutout to Ashlynn, our attentive and proactive server, who went the extra mile by checking with the kitchen before placing our order. That kind of care makes all the difference. And hats off to Nick in the back, those wings were cooked to perfection. You made our day! Beyond the food, the service was outstanding. Friendly, fast, and thoughtful. The restrooms were spotless, and the atmosphere was pure sports fan heaven, big screen TVs in every direction, making it easy to catch the game from any seat. Whether you’re here for the wings, the game, or just a great time with friends, this location brings the heat. Extra crispy, just like we like it.
  • ET
    Evelyn Thompson
    Oct 13, 2025
    5.0
    Well, my husband Harold and I decided to try Buffalo Wild Wings for the very first time last night. I wasn’t sure what to expect but oh my, were we pleasantly surprised! Our server, Hanna, was just an absolute doll. She had the brightest smile and treated us like we were family. I told her it was our first time there, and she took the time to explain the menu and even recommended a few sauces (I can’t handle spicy, but Harold sure can!). We decided to try “Boneless Wings” I didn’t even know wings could come without bones, but they were absolutely delicious — crispy on the outside, tender on the inside, and not a single thing to pick around! Harold laughed at me because I kept saying, “These are like fancy chicken nuggets, but better!” Now, I’ll be honest — the fries were just okay. A little on the soft side, and I do like mine a bit crispier. Everything came out hot and fresh, Hanna made sure everything came out perfect, and she even helped me pack up our leftovers so neatly I didn’t have to redo it when I got home. You just don’t find that kind of kindness and attention anymore. We left full, happy, and already planning to come back next week
  • TT
    TwizzerPlizer
    Sep 28, 2025
    1.0
    If I could I’d give this place 0 star but I can’t so I guess they get one star. First of all it was -100 degrees in there, the wait for the food was almost an hour wait. And for what for frozen cold food!? The food was probably cold because of the -100 degrees. Then on top of that they didn’t give my friend the right burger they gave her a kids burger with cold fries. Then we ordered the cookie skillet, wrong move the cookie was raw! This place is disgusting… and ps don’t get the Diet Pepsi tasted like crap and don’t use the stalls has poop smeared on the walls.
  • TM
    Tama Mel
    Sep 16, 2025
    1.0
    Ordered from DoorDash, and either the driver stole my fries and root beer or the store just left it off. Either way, poor delivery experience as the bag wasn't even sealed for safety. These wings were the driest, the most bad-crunchy wings I have EVER had. You know in National Lampoon's Christmas Vacation when they cut the turkey open and it's just this dried out husk and then they're all trying to crunch on it and pretend its edible? Yeah. That's what this store sold me. I had to be careful not to cut my gums crunching on that crap. Now I will say the sauce was pretty darn amazing. Bomb classic buffalo hot sauce. ITS JUST TOO BAD THERE WAS HARDLY A DROP TO SPARE FOR EACH WING!!!! Over $2 per wing is criminal, but shorting me on the sauce, too!? DOUBLE CRIMINAL!!!!!! SO DRY. SO SAUCE-LESS. SHAME SHAME SHAME SHAME Let's talk about the rest of my order. The Everything Pretzel bites or whatever they're called? NONE OF THE SEASONING STUCK ON! They were literally bald. Plain. Nary a tidbit of everything-bagel-seasoning to be seen. Dry as well. This whole damn store is running dehumidifiers or something because its ALL dried out. The cheese sauce is runny, too. Like, watered down runny 🤢 I wanted to sample the chicken tenders so I got the kid's meal. As mentioned, they FORGOT THE FRIES AND ROOT BEER. Just two sad, overcooked and DRIED OUT chicken tenders in a box with a small ramekin of BBQ sauce. Again, the sauce is good. The orange fry dipping sauce was tasty as well. They should just be "Buffalo Wild Sauce" because that's all they're good at apparently. BUT WHAT ABOUT MY IMAGINARY CHILD WAITING FOR THEIR FRIES AND ROOT BEER???? Imagine you order your child this meal and they literally only bring the chicken. FREAKING CRIMINAL. Now your child is crying "Mummy, but where is my root beer? Mummy why shan't I get any chippies with my chicken?" (Your child is British, IDK) SHAME SHAME SHAME SHAME So to sum up, we've got good sauce and nothing good to dip into it. Their fries might suck, I don't know - they neglected to ensure the arrival of said fries. The chicken at the gas station down the street is better. The prices are ABSOLUTELY OUTRAGEOUS and in the end all I can say is thank the good heavens above that DoorDash refunded me due to the missing items because this would have been SUCH an expensive unfortunate lesson to learn otherwise. Heed my words. Make your own wings in the oven and/or a crock pot, its actually fairly easy and more affordable and with just a bit of planning you can enjoy this food with far better quality.