Many customers reported slow and inattentive service, with some experiencing long wait times for food and drinks.
Food Quality
Inconsistencies in food quality were noted, with complaints about cold, overcooked, or incorrect orders.
Staff Performance
While some staff members received praise for their friendliness and attentiveness, others were criticized for rudeness and lack of professionalism.
Management Concerns
Several reviews highlighted poor management responses to customer complaints and issues, leading to dissatisfaction.
Atmosphere
The restaurant was described as a good place for sports fans, but some customers noted cleanliness issues and a chaotic environment.
CH
Carlos H.
1 day ago
1.0
WAST OF TIME. Just came in and asked for a table for 4, At first we were taken to the bar side, I said we had 2 kids and asked if we could sit on the other side. I got an eye roll and was taken back over to the other side and the waitress / hostess just threw the menus on the table and walked away. We sat there for 15 mins, NOBODY came over to take our drink order or acknowledge us and we watched another party of 5 come in and they were seated on the same side as us by another host. We then watched the girl that seated us WALK right over to their table to take their drink order! We got up and left, we will not be coming back to this location again. Absolutely ridiculous that the person who seated us went to another table before ours. We were there first. Will be going out of our way to Colonial Heights in the future.
SR
Stephen Rapson
Oct 24, 2025
3.0
Picked up a to go order on the way home from work...was a few minutes early. Order was ready as promised. Staff was friendly and courteous.
Unfortunately regarding our order the fries seemed a day old and none of my drinks came with my order...on the 6 for 20 deal. Just a bummer....no tip...but shorted me 12 bucks worth of drinks...
AS
Albert Salinas
Sep 30, 2025
5.0
It's a great place to hang out with family and friends
BF
Betty Flores
Sep 21, 2025
1.0
This is my favorite resturant but this time it was the worst experience ever. The guy attending us not once gave us a refill on our drinks.
I also ordered a 6 piece traditional mild wings and when I got them, they were very hard and had no sauce. Then I asked the server if he could give me sauce and he left and came back like 15 minutes later when my wings were already cold. And then I ordered an additonal 6 wings and they were the exact same as dry. I would never come back to this location.
JR
Joan Rhodes
Sep 21, 2025
1.0
If I could give a 0, I would. We took my 97 year old dad to the restaurant to watch the Steeler game. The manager told the hostess to seat us at a table and we asked if a booth was available. They moved us. The server came over and asked for a drink order but when dad couldn't hear she rolled her eyes and acted completely unprofessional. Once the games started, we realized that dad could not see the game. The manager said they could not move us to one of the open tables or change one of the many tv screens to the game. The manager said he only had party tables left (where he originally told the hostess to seat us) but we couldn't have one. So they may have made more money today but we, including the other 18 local members of my family, will never be back. I hope you make the same decision today after reading this.