Buffalo Wild Wings

Reviews

• DS

  Doug Sailer

  Oct 12, 2025
  1.0
  Sunday night, less crowded than one would expect for a sports bar. Wife and I arrived at 6:10. Seated promptly, nice server who also took our drink and food order. 1 iced tea came within 5 minutes. My bottle of beer did not arrive. Waiter said he would check with the bartender. We were seated at a high top directly across from the bar. We watched the entire wait staff inquire about drinks they had obviously been waiting on. Observed the bartender moving at her own slow pace. 35 minutes into this observation, wife went to bartender and asked for the beer. Was told there were other tickets ahead of us. Food half eaten and still waiting on beer. Asked for GM; he appeared and made excuses for the young lady who was moved from waitress to bartender with no experience. New or not, I said she has one speed. Slow! He apologized walked away as if this remedied the situation. He to look disengaged and certainly didn’t present as he was a GM. Didn’t even offer to comp the beer, let alone walk 50 ft and pull it from the cooler. Beer finally showed up and was on the bill! Owner, listen up! With this kind of leadership you have a sinking ship! Wait staff were all frustrated. They will move on and your trajectory will only go further down.
• JJ

  jameskg jameskg

  Oct 9, 2025
  1.0
  Stood waiting to be seated for 5 mins while 4 separate employees ignored me standing there next to the sign. Not one spoke to me or acknowledged me. Just walked around me with tunnel vision. The place had the TV volume up to an obnoxious levels anyway for “the game” so I left. Nothing good was going to come from this visit tonight.
• TD

  Thomas Dillon

  Oct 4, 2025
  1.0
  This isn't the worst Buffalo Wild Wings I've been to. The worst was in Carbondale, Illinois but they were packed so at least that was a bit of an excuse. I stopped into the Tunnel Road location today and at 2:30 it was roughly 10% full. I sat down at the bar and there are some folks behind the bar milling around trying to sort something out. No one says high or even acknowledges me. Then they wandered away. So I sat and watched two complete commercial cycles on the football game so lets say 10 minutes. Nobody, nada, nothing. So I left. This was my 4th time here and once it was good, twice it was meh, and today was the sign that coming back is a waste of time. As a company they've slid pretty drastically. Back in 1987 I worked at one of the very first BW-3s (that's what they were called) and while the wings were much smaller back then, the food was better across the board. Things are expensive these days so I take that into consideration in the number of stars given. If it was cheap I'd probably put 2-3 stars on it but it's not. Other places have much better wings, better service, and a better overall option for dining in nearly every way. There was a time I would have recommended stopping in and buying a bottle of sauce but the bean counters at corporate got a hold of the recipes and now they're just run of the mill gloop with no real character. And most of the time I go into one when travelling the cavernous stores are mostly empty. It destroys the vibe for the vast majority of the time when they're not busy. I can't imagine this location ever being busy. They need a full reset. Dump the giant stores that feel like warehouses, go to counter service because clearly staffing is hell, and hire someone to redo the menu to make it worth spending one's money there. It's not worth it right now. The wings in the cold bar in the Ingles across the street are probably better for less than half the money.
• KJ

  Kurt Johnsen

  Sep 30, 2025
  1.0
  This place stinks. The wings were overdone. The manager was good about replacing them but the replacements weren't much better. The young waitress was poor, hopefully she learns by getting poor tips (I am a good tipper). The men's room had no paper towels. I told them and 1.5 hours later they hadn't replaced them. Go somewhere else!!!
• ZV

  Zeb Virnelson

  Sep 27, 2025
  1.0
  Walked in with a group of 4 people. Stood in line patiently for over 15 mins and the hostess looked out way multiple times and never said anything. There were probably 15-20 tables open and he came over and said there would be a 45 to 1 hour wait. We then asked, “why’s that?” He then stated “we are just busy.” And then proceeded to laugh. I will never go back.