Numerous customers reported poor service, including long wait times, inattentive staff, and incorrect orders.
Food Quality
Many reviews highlighted declining food quality, with complaints about overcooked wings, missing items, and overall dissatisfaction with the meals.
Positive Staff Experiences
Some customers praised specific staff members for their excellent service, friendliness, and professionalism, indicating that individual employees can enhance the dining experience.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including dirty tables and trash in the entryway, which negatively impacted customer perceptions.
High Prices
Customers frequently noted that the prices were high relative to the quality and quantity of food received, leading to dissatisfaction.
JC
John C
1 day ago
5.0
Thank you for being exceptionally generous to us Veterans on Veterans Day! I really felt honored and appreciated by your restaurant location by you offering free wings and fries today on Veterans Day. Then on top of it you even had a cooler with 1 complimentary nonalcoholic Heineken to go with my takeout order! Thanks very much! I’ve raised three boys who always wanted to go to “B-Dubs”, so I already am a long time customer. But what you did today engrained even further my loyalty to your restaurant chain. My God bless your franchise’s success and the wonderful and courteous employees at the Hooper Avenue, Brick, NJ location!
BS
Brandon Silva
Oct 11, 2025
1.0
The women manager is constantly angry and treats us terribly.
RB
Ryan Barta
Oct 5, 2025
1.0
Was eating at the bar and saw this massive cockroach run into the kitchen. I didn’t even finish my beer or food. Told the bartender she seemed nice and apologized and offered to take my wrap off my bill. Like I’m not looking for a handout but I didn’t finish my beer or food because of bugs in your establishment and you’re going to offer me a discount
MR
Mark R.
Sep 25, 2025
5.0
Always a great lunch when Madi is working!! She is professional, friendly, courteous and a wonderful young ladie. My wife and I and a friend will take her away when we hit the million dollar scratch off!!!! She knows what that means. Lol. Keep up the great work Madi. You are an asset to the BWW team.
JJ
JesusIsComing
Sep 16, 2025
5.0
Angela was an excellent waitress! She was fast, professional, kind, understanding and respectful. We know she is the best waitress here! HIGHEST APPRECIATION for her! 5 Stars for Angela!