Buffalo Wild Wings

Reviews

• JJ

  jblk444

  today
  2.0
  This was a pick up carry-out order. I entered the door labeled for take-out. The young lady at the counter failed to greet me in any way. She just stood there and looked at me. When I told her the name the order was under, she continued to just look at me then finally said "What?" I repeated the name and she looked confused and walked to the back or the kitchen or over to the main restaurant. I guess she was checking on the order. She didn't say anything like "I'll check on that for you." She just walked out. She came back after a couple minutes and pointed at another counter that had bags on it, but was otherwise unmarked and without instructions that customers may check for their orders there - and it was located beyond where the person working there was standing. So I didn't even notice it when I first came in. She asked if I checked there? At that same moment, another woman came out asking the same thing and looking for the name I gave the first woman. The order was there. I took the bag and turned to leave, and I said "Thank you. Have a good evening." The second employee had already left, but the first employee said nothing in reply. I looked at her and said it again. She said nothing. I then asked "Are you for real?" She finally said "What?" as if to say what did I do that you would ask me that. I just left, but I should have asked to see her manager. The food was good enough. We got two orders of traditional wings. One order of 10 wings was requested to be all flats. The other order was for 15 wings, mixed flats and drums - not all drums. The flats order was as requested, but the mixed order only had 3 flats. I would expect a more balanced mix, or I would have ordered all drums. That's it. Food was typically okay/good. Take-out service was horrid. Hit and miss, but for $45 for 25 wing pieces, customers deserve better on both parts.
• MV

  Michael Vankirk

  Oct 15, 2025
  1.0
  Got finished up at a doctors appointment and was looking for a place to eat, saw bdubs and was excited to eat here but as soon as me and my finance and my daughter got in there it was horrible. No one greeted us. No one helped us out with a table and the guy working there just pointed at a table with no words just pointed at a table to sit at like we were annoying him by walking in. We waited for five minutes and nothing…no response,no drinks no anything. Had 1 guy serving tables that didn’t care to be there with only having 4 tables of customers prior to us walking in. I never seen an establishment so unprofessional and so underprepared in my life. We quickly grabbed our 6 week old little girl and left to go to chipotle so we can actually be served food to eat. Never ever come to this place!!!!!!
• KF

  Karrell Fletcher

  Oct 13, 2025
  1.0
  Literally ordered from here 4 times in the last 6 months, before today the last order was placed was in August. EVERY ORDER HAS BEEN WRONG! From the wing selection, sauces, preparation & timeliness. I was thinking maybe if I picked it up it would be right but it wasn’t. I didn’t even bother to complain in person, the manager doesn’t care and always has an excuse and a nasty attitude. I’ve officially given up, I’ll just go to white marsh moving forward. YOUVE BEEN WARNED! Poor service & food quality.
• CN

  Christopher Noble

  Oct 12, 2025
  1.0
  The food was cold when it was brought out 1 and 1/2 hour later. Server kept saying food would be right out. I understand it can get busy but the order was simple and should not have taken that long. If the food had been ready and sitting that long it should not have been served.manager should not give excuse that there was a large group dining in. Their food was already served before I was seated. During a home game of football tou should be prepared for this kind of crowd regardless of size. Not happy with service at all. Should not have paid for drinks or donation. Should have tipped bar tender, they did their job efficiently The only thing that was fast was drinks and bill.
• NM

  Nicole Myers

  Sep 28, 2025
  1.0
  I haven’t been to this location since prior to their remodeling… previous visits were great and I had little to no complaints. However, my most recent visit was shocking. My husband and daughter went to have dinner. We waited about 10 minutes at the front of the restaurant, waiting to be seated. No one ever even said a word to us, so I just proceeded to seat myself. The gentleman who waited on us never brought menus or silverware and he was no where to be found for me to ask for some. I had to get my own menus and find silverware. It was a bit ridiculous. My recommendation for this location is that if you seat yourself, have a sign saying so. If not, then have a hostess to seat guests. I used to love Buffalo Wild Wings in the past but this experience really rubbed me the wrong way. It was like we were a bother to the staff that we were there.