AC
Anton Christopher
Sep 4, 2025
Absolutely Horrible Experience – Never Returning
Upon arrival, our family—including our 2-year-old daughter—was seen by two waiters who made eye contact with us but then immediately left the area without acknowledging or assisting us. After standing there confused, I approached a waitress who coldly informed me that we had to wait to be seated. The restaurant was clearly not busy, with only a few visible customers, so the delay made no sense.
We waited patiently for 15 minutes, in full view of this waitress, who made no further effort to assist us. When we asked again to be seated or served, she approached aggressively and told us to seat ourselves. This directly contradicted what she initially said.
To make matters worse, she insulted my mother-in-law during this interaction, which was witnessed by the shift manager. The manager came over, acknowledged what happened, and kindly offered to serve us personally. However, by then, the damage was done. The service, attitude, and complete disregard for basic hospitality had already shattered our trust in the establishment—especially compared to the excellent experiences we’ve had at other branches.
This was, without a doubt, the worst dining experience we've ever had.
Unprofessional, disrespectful, and disappointing. We will not be returning.