Buffalo Wild Wings

4.1
1637 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
44833 Mound Road, Sterling Heights, MI
48314, United States

Hours

Reviews

4.1
1,637 reviews
5 stars
803
4 stars
470
3 stars
154
2 stars
84
1 star
126

What are people saying?

AI-generated from customer reviews

Service Quality

While many customers praised the service and specific servers for being attentive and friendly, there were also numerous complaints about rude management and poor customer support.

Food Quality

Feedback on food quality was mixed; some customers enjoyed the wings and other dishes, while others reported issues with dry, overcooked, or stale food.

Order Accuracy

Several reviews highlighted problems with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the lively vibe while others found it uncomfortable or poorly managed.

Pricing Concerns

Customers expressed concerns about rising prices and perceived value, feeling that the quality of food did not justify the cost.
  • MG
    Mina Gendy
    Sep 14, 2025
    5.0
    Great service, good food.
  • AP
    AM Pfister
    Sep 14, 2025
    1.0
    This service was awful. I called because I was having trouble on the website. She told me to restart my Wi-Fi after I tried two or three different times to make my order. I called in and asked to speak with the manager. The manager was condescending rude cut me off. Continue to tell me. I’ve already explained this to you her name was Crystal. She said I could speak with Dean, who was a big manager that was there but no phone number to get a hold of him and would not tell me when I could speak to him then she told me to have a nice day and hung up we will never come back.
  • EJ
    emylee judd
    Sep 10, 2025
    5.0
    I had an amazing experience at Buffalo Wild Wings! The food was absolutely fantastic—those wings were perfectly crispy, sauced to perfection with just the right amount of kick. I tried the classic buffalo and honey BBQ, and both were bursting with flavor. The fries were golden and delicious, and the nachos were loaded with all the good stuff. The vibe was lively, the service was quick and friendly, and everything came out fresh and hot. Can’t wait to come back for more! Highly recommend!
  • JK
    Jill Krych
    Aug 8, 2025
    1.0
    We placed an online order, got it home to find our fries were missing and my husband was missing a sauce and the sauce they gave him was wrong. We even tipped them.
  • DG
    Dolores Gaskell
    Aug 8, 2025
    1.0
    I ordered 3 chicken tenders and a side a onion rings to be delivered through Grub Hub. I also paid for express delivery. Well that issue I took up with Grub Hub since that didn't go well. My biggest issue was the food! It was horrible, dry, and the tenders were about the length and width of one of my fingers. Skinny little pieces. Then the onion rings ... greasy, soggy and there were two medium rings, and four that were tiny rings about the size of a quarter!!! Never going to order from there again!!