Buffalo Wild Wings

Reviews

• HB

  Heather Bunch

  5 days ago
  5.0
  This was my husbands and I date night choice. We had visited only one other location which was in Pikeville, and we were not impressed at all. Our son constantly tells us we need to try this location as he visits quite often and loves it. So we decided to give it a try and now we are hooked. This location is a new favorite of ours. The manager Scott was so sweet and made sure our dining experience was perfect. Our waitress Lexie was probably one of my favorite from any of our regular go to restaurants. I couldn't find anything that wasn't on point. The pretzel bites have to be my absolute favorite! Try them if you go!
• MS

  Morgan Short

  Oct 15, 2025
  5.0
  Dee was a phenomenal server, very kind and attentive. The food was fresh, hot, and tasty. Wonderful experience and good prices.
• JL

  J-Bo Lester

  Oct 4, 2025
  5.0
  One of our local favorites! They are always supporting the youth teams in our area! Thanks for all yall do.
• AD

  Angela Dillard

  Sep 7, 2025
  1.0
  My husband and I went 3 times and will never go back. Im not one to complain but they are pitiful, takes forever to get waited on every time and the customer service was horrible each time, I was disappointed and thought it would get better at next visit but it did not. They need to train their employees and managers because it's a mess. This was about a year ago so I can't speak on current experience, this is my first review but the lack of service i cannot forget.
• TF

  Travis F

  Aug 30, 2025
  5.0
  Everyone- I want to take a moment to acknowledge the manager, Scott, at this Buffalo Wild Wings location. Earlier this week, I placed a lunch order for pickup, but unfortunately when I received my food, it wasn’t what I had ordered. Naturally, I was disappointed and tried to call the restaurant. They were understandably busy, but eventually I was able to connect with Scott. From the moment we spoke, he was kind, professional, and willing to listen. I explained the situation, and he immediately apologized and worked with me to find a solution. He took down my correct order, asked me to give him a 30-minute heads-up before coming by, and assured me the food would be made fresh. When I arrived, the staff greeted me with sincere apologies, and Scott personally came out to ensure everything was correct this time. He went above and beyond to make things right, showing respect, professionalism, and genuine care for both the customer experience and the restaurant’s reputation. Thanks to Scott, what started as a frustrating situation turned into a positive experience. He truly turned it around and showed me why I’ll remain a loyal customer. If you’re looking for great food, outstanding customer service, and a manager who genuinely cares, I highly recommend visiting this location. You won’t be disappointed. Thanks! Travis-