Buckeye Pest Management

Reviews

• MS

  Michelle Spooner

  Aug 6, 2020
  5.0
  Second year using termite treatment and bug spray service. Office staff has always been friendly and Dan professional on his visits. We highly recommended!
• SB

  Susie Bond

  Aug 17, 2019
  3.0
  Ok
• DR

  Don Ramsay

  Apr 7, 2019
  5.0
  Right on time,good Insp.
• KD

  Kylie Deneen

  Sep 20, 2016
  1.0
  This is the WORST company i have ever had the displeasure of contacting. I recently purchased a home and found some termite damage. Not knowing if this was old or new damage, I contacted Buckeye Pest Control, as they were the company that the transferred service plan was under for the past 3 years or so. After asking the receptionist if she could tell me if they had ever treated my house for active termites and the date of that treatment, she was EXTREMELY rude to me and told me that would require her to leave her seat and go pull my file and she was too busy to do that! She said she'd have to call me back at the end of the day with the information. I bit my tongue and agreed. No phone call. The next day came and around noon still nothing from these people. So I called and the receptionist again stated she had been too busy to pull my file but promised she'd call me by the end of the day . 3:45 rolls around and still no call. I call a third time, very upset at this point and the receptionist tells me for a THIRD time that she is just too busy to handle my request and she would pull it and call me back . I got upset and asked to speak with a manager, explaining my frustration and anger at the complete lack of professionalism and common courtesy I received . She cut me off mid sentence and hung up on me. About 10 minutes later I get a phone call back from Buckeye Pest Control , only it wasnt the receptionist. Another employee had my file out and told me the date of my last treatment, but could not tell me where the active termites had been . There was no report, no graph, nothing . I asked how they could send someone each year to do an " inspection" and not know what they are looking for or in what part of the house? She had no answer for. me . Then she had the audacity to ask if I'd like a free inspection. I told her I wouldnt be using their company and why. I told her in detail the mistreatment I received from the receptionist, hoping she would at the very least be as appalled as I was. Nope! All I got was a " sorry, if you change your mind let us know." SO, I would not recommend this company to ANYONE . If you have a pest problem or suspect one, please use anyone else but Buckeye Pest Control. If this is how the receptionist treats their customers and the behavior is obviously allowable, think of what they as a company are like.