TN-876878 My mission is to develop a lasting bond in the community through local support of commerce and education to build relationships, trust, and dependability as a trusted office, and to focus on the needs of our customers to properly protect what means the most to them, while giving an excellent customer service experience. Our dedicated staff at Bruce Patteson - State Farm Insurance is here to help our good neighbors located in McMinn County on all your insurance options.
James, Bruce very knowledgeable and the pretty Tanya secretary is very helpful as well. Great team.
RI
Rhonda Ivins
Oct 24, 2025
5.0
I’ve been a loyal customer for almost 40 years because State Farm has always been there when I needed them. Everyone I have dealt with over the years has been exceptionally kind and helpful. It’s like visiting with family each time I talk with any of them. I plan to be a customer for many more years!
DD
Diesel Derrick
Oct 12, 2025
5.0
I’ve been with State Farm over 20 years and it’s always been there when I needed it. Will continue to put my trust in them
AL
Anderea Long
Oct 10, 2025
5.0
My husband and I have been with State Farm for many years, and we couldn't be happier with the exceptional service we've received.
CS
Christie Su
Sep 10, 2025
5.0
Bruce and James have been wonderful to work with. I'm impressed with their responsiveness whenever I call or email. They have a wealth of knowledge and are always willing to help.
Frequently Asked Questions About Bruce Patteson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.