Business Details
About
Dentist
Here at Brown-Saito Orthodontics, we believe exceptional orthodontic care begins with genuine connection. Our orthodontists and team prioritize personalized, relationship-based care tailored to your needs and lifestyle. Call our orthodontists today to schedule a consultation and learn more.
Location
Brown-Saito Orthodontics
300 Southeast 120th Avenue, Vancouver, WA
98683, United States
Hours
Reviews
4.9
616 reviews
5 stars
583
4 stars
24
3 stars3
2 stars3
1 star3
What are people saying?
AI-generated from customer reviews
Staff Professionalism
The majority of reviews highlight the staff's friendliness, professionalism, and attentiveness, creating a welcoming atmosphere for patients.
Treatment Quality
Many customers praised the quality of orthodontic care, noting significant improvements in their smiles and overall satisfaction with the results.
Communication
Several reviews mentioned effective communication from the staff regarding treatment plans and progress, contributing to a positive experience.
Mixed Experiences with Dr. Saito
While many customers had positive interactions with Dr. Saito, a few reviews expressed dissatisfaction with her communication style and approach during consultations.
Facility and Environment
The office is described as clean, modern, and well-organized, enhancing the overall patient experience.
- PSphatson sitthisin2 days ago5.0Dr. Saito and her team provided excellent customer service. They tried their best to work with my busy schedule and get me into the process with Invisalign treatment. With their help, I am pleased with my beautiful smile. Definitely recommend!
- FFFrankNov 2, 20255.0My teeth are so straight! Very happy with my Invisalign treatment. Always felt comfortable in the chair and incredibly pleased with all the fancy equipment. Loved that there is something to just scan your teeth instead of the old school way with the tray and pink stuff that makes you gag. Thanks Dr Saito and team for taking care of me!
- MFMichael FiguerresOct 30, 20255.0The staff are always friendly and the quality of their work is excellent.
- BKBryce KreklowOct 6, 20255.0Easy to work with, and very good at communication!
- SKSunny KarkiSep 19, 20251.0Don't visit here coz of review being higher. Dr saito is very rude, doesn't know how to communicate with patients. She was not even talking to me Abt me she is looking at her staff and talking about me. Visited there for consultation she had way too much attitude. I am paying out of pocket. Literally in front of staff she is saying I didn't do this n that so my braces didn't work. Bitching in front of me. She doesn't even know half of my story, assumption here we go. Visited first time over there n done. Staff were nice but doesn't matter, u pay out of your own money, and I haven't even started anything from them n her response. Thanks God I didn't do any treatment from her. U are a patient n u yourself is in medical field n here u go get worse way to treat someone. I am not a reviewer but I do request every one to look at this review and don't visit here. Orthodontist if u can't make anyone's teeth straight, why bother to put that u can straight n align other people teeth. Smiling pic of Dr saito in the profile of this orthodontist that's fake. She doesn't even smile. Doesn't know how to communicate and look in the eyes. Treatment is not free so don't bother.