HC
Heather Curell
May 20, 2025
I made reservations based off the reviews. First, the reviews on their website are handpicked, not a full representation of what ALL clients are actually saying. Second, it is a full time RV living park. It is a TRAILER PARK, NOT A CAMPGROUND. I called a week ahead to cancel our reservations as this was not a family camp like I read. As a disabled veteran, I need space and calm. I requested my deposit back a week before our reservations. I was told they have a two-week cancelation policy. NO WHERE is this policy written or explained. NO WHERE. Not on their site, not on my emails, no contract was given and no verbal notification. Aaron was condescending, rude, arrogant and insulted me several times stating I didn't follow their policies. WHAT POLICIES? He told me he wasn't a mind reader and I should have given more info when I wanted to cancel. Questioned why I didn't go into the business as opposed to calling and writing (none of this should affect my deposit; all control ugliness from a man who obviously cannot handle people) WELL, sir, you own the business, and I am not a mind reader regarding your policies. SO, this business not only falsely advertises what they have and who lives/stays there....they also don't publish policy and take advantage of the deposits left behind. BAD BUSINESS, UGLY TRAILER PARK, RUDE OWNERS. SAD SAD SAD....We will be going to court over $135 deposit due to their failure to post and notify us of their unwritten, unspoken policies. GO SOMEWHERE ELSE!!!