Business Details
About
Transportation ServiceAirport Shuttle ServiceAirportHandicapped Transportation Service
Brooklyn Radio Dispatcher Inc, is devoted to providing friendly, first-class service. We feature the ultimate in comfort, courtesy, reliability, and dependability.
Location
Hours
Reviews
2.7
222 reviews
5 stars
78
4 stars
10
3 stars
9
2 stars
10
1 star
115
- MMMarina MoonSep 29, 20251.0The worst trip of my life. A terrible company. I do not recommend it
- FLFlorinda LafordSep 18, 20251.0This cab company is so irresponsible. Have been waiting for a return trip for my elderly disbaled mother, 1.5 hrs and still no car, they dont answer phone, long holds, are inconsiderate to for those with medical needs. Not the first time this has happened, will be reporting to Medicaid Transportation services....wouldnt be suprised if charging fraudulent trips
- FLFlorinda LafordSep 18, 20251.0The worst cab company. Tried to give them a chance, but continues to dissapoint. Return trip never happened, dont answer the phones, im stil waiting
- PMPrincess MagwoodAug 18, 20252.0The pick up ride was 30 min early . And the ride back home was impatient waiting . It’s funny when retrieving service the service provider can always be late but never the person receiving service never . I asked the driver give me two more minutes the dispatcher said that’s a no show . The irony of life ! I mean we are in the doctors office .
- ALAndrea LingstuylJul 21, 20251.0They are not reliable. I have gotten to appointments late several times because they picked up the call and did not gave enough drivers to actually send a car in a timely manner. Beyond disappointing.
Frequently Asked Questions About Brooklyn Radio Dispatcher
How do I set up transportation for my non-emergency medical transportation appointment?
You can set up non-emergency Medicaid transportation in several ways:
From your insurance provider, or healthcare facility. Once you are approved and Brooklyn Radio Dispatcher Inc is assigned as your "Preferred Transportation" provider, we'll pick you up. You can also ask your Transportation Manager to assign Brooklyn Radio Dispatcher as your preferred Transportation Provider. We're available on short notice and know the quickest routes to travel.
Who are the Transportation Managers?
Currently, the Department contracts with two Transportation Managers
Medical Answering Services, LLC
All Counties North of NYC – https://www.medanswering.com/– (800) 850–5340 (24 hours a day, 7 days a week)
LogistiCare Solutions, LLC
New York City – http://www.nycmedicaidride.net/ – (877) 564–5911 (24 hours a day, 7 days a week)
How are Transportation Providers determined for Non-Emergency Medicaid Transportation?
Transportation Managers like Medical Answering Services (MAS) or ModivCare assign trips on the following basis within the appropriate mode of transportation:
1) Enrollee’s freedom of choice.
2) Medical provider’s freedom of choice.
3) rotation.
Only three percent of all trips assigned by MAS are assigned by rotation. If you would like Brooklyn Radio Dispatcher as your transportation provider as an MAS enrolle you have the freedom of choice to request us.