Bright Horizons at Woodinville

4.3
28 reviews

About

Day Care CenterPreschoolKindergarten
At Bright Horizons, our Discovery Driven Learning® approach makes early learning an adventure. Visit us to find out how we nurture your child’s natural curiosity, focus on what interests them most, encourage learning through play, and help them get ready for school success. Bright Horizons child care centers, preschools and schools include a premier early education curriculum and knowledgeable educators and teachers who meet the needs of children at every age and stage. At Bright Horizons, you’ll find infant or toddler care, preschool and pre K programs, kindergarten, elementary schools, and Montessori schools. We also understand the many needs of working parents.

Location

Bright Horizons at Woodinville
16915 140th Ave NE, Woodinville, WA
98072, United States

Hours

Reviews

4.3
28 reviews
5 stars
23
4 stars
0
3 stars
0
2 stars
0
1 star
5
  • JL
    Jenny Liu
    Aug 22, 2025
    1.0
    We paid the waitlist fee, waited TWO YEARS, and never made it off the waitlist. We had to chase down the enrollment manager multiple times to get an update on our status, and when we did manage to get a response she was vague and unhelpful. The only time she reached out to us proactively was to inform us that we would be removed from the waitlist if we didn't continue to request to stay on it. I'm guessing we never made it off the waitlist since we didn't have the corporate priority that lets you jump the line. If they never admit anyone that doesn't have this priority, they should not be charging the waitlist fee to start with.
  • LH
    Li Huo
    Aug 6, 2025
    1.0
    I submitted an application to Bright Horizons over a year ago and paid the $150 application fee. At the time, the admission manager was very responsive with emailing and following up regularly when I was still deciding whether to submit the fee. Unfortunately, that level of communication completely disappeared once I paid. Throughout the year, I emailed multiple times to check on availability and possible enrollment. Each time, I was told they weren’t sure and that they typically only know a couple of months in advance of a child’s anticipated start date. After that, I received no follow-up, no updates, and no communication from her even as the anticipated start month approached. After waiting a full year with no offer of a spot, I followed up again to ask how many families were ahead of us on the waitlist. The only response I got was “a handful,” which felt vague and unhelpful. At this point, it feels like the application fee is being collected with little intention of providing clear or consistent updates to families. Overall, this experience has been incredibly disappointing. Families deserve transparency and communication, especially when planning long-term childcare. I hope they reconsider how they manage their waitlist and applicant communication moving forward.
  • WK
    Winnie Kim
    Jul 3, 2025
    1.0
    We enrolled our child in this center for backup care in the preschool classroom and had a deeply troubling experience. Our daughter was new to this center and was clearly struggling with the transition, which is developmentally normal. She had a biting incident—an age-appropriate behavior that requires guidance and support, not shame or dismissal. Instead of helping her adjust, the teachers treated her as a problem. When we arrived early to pick her up, we witnessed other children ganging up on her while the staff did absolutely nothing. I had to intervene myself to stop it. The center failed to create a safe, nurturing environment or meet our child with the understanding and support every preschooler deserves. The entire experience felt more like punishment than care. We left feeling heartbroken and disappointed. I would not recommend this center to other families.