Bright Horizons at Tufts Medical Center

Reviews

• JL

  Jennifer L

  Dec 7, 2021
  5.0
  Update in 2024: We now have two children enrolled at Bright Horizons at TMC (infants and pre-school) and continue to be thrilled with the care they both receive and the hours/flexibility/assistance in raising our kids provided by the staff here. They have been so patient with our son as he navigates potty training, and continue to promote his learning at an age appropriate level. Our daughter has been in infants since 3mo (she is now 9 months) and she is so comfortable there. She's always happy to see her teachers and is meeting milestones and then some. Original Post: We are so thrilled with the care and experience that our son is receiving at this center. My husband and I both have challenging schedules so he uses the majority of the offered hours - he is always so happy to be there and loves his teachers. They also take public health/COVID very seriously, which we really appreciate. Highly recommend!
• BD

  Brunilda Doda

  Aug 3, 2021
  5.0
  My experience at Bright Horizons is really one of the best! My baby girl finally is on a sleeping schedule, napping 2-3 hours a day and no more waking up in the middle of the nights, she is learning new and different things and socializing with other toddlers. Also, I love the app, where you can see during the day what she eats and what she does , with pics and videos too! Totally recommend it!!
• ND

  NANI143 D

  Jan 14, 2020
  5.0
  I love the staff at Bright horizons Tufts, the teachers help the children get ready for public schools and more. Each day the teachers greet the children with a smile, and they are always at work. My son likes to come to Tufts everyday he has so much fun and he is learning so much. The director Amy F.S. surprises us with guess such as, farm animals, drummers, local field trips, and more. Some of the children don't want to leave when it's time to go home and they seem to love PIZZA DAY on Thursdays. The classrooms are clean, neat and organized, I see the teachers read to the children and sing songs through out the day.
• JK

  Julie K

  Jan 26, 2018
  5.0
  I'll start out my review with saying that my daughter hasn't started daycare here yet. However, I felt compelled to write a review after touring this center and communicating with the center's director Amy over the past few months. We looked at Bright Horizons because we had a number of friends with children at different facilities that all raved about it. So it was on our list when we started looking into daycares when I was pregnant with our first child. We toured the Tufts Medical Center location because it was close to where we lived and worked. The staff here were wonderful in setting up our tour, showing us around, and communicating about all the different aspects since we definitely had A LOT of questions. (I was amazed at how many other daycares that we researched were awful at communication. I would email and leave voicemails to get information only to have nobody respond to me. It definitely didn't give me a great feeling about leaving my child there.) I just got a great feeling about this center from everything we saw and our experiences in working with them over the past few months to figure everything out. What I liked about this center: Great communication with staff whether it was over phone/email, super clean and bright, loved the programming they follow, great location downtown by the T, open door policy (you can drop in at any time to visit your little one which is great if you're breastfeeding or just want to say hi), and extra things to make a busy working parent's life easier like stroller/car seat storage, loading zone, etc.
• AB

  Andrew Brown

  Nov 4, 2015
  1.0
  We used this location a couple times for Backup Care, a drop-in feature available with Bright Horizons. The staff had always been a bit surly, but that's not that's not why I'm writing this review..... Some staff are simply not as friendly as others. I'm writing this review in light of the last experience we had with them. I've never dealt with a daycare that is so passionate about booting everyone out on time, and with such a lack of tactfulness. The last time we used them, the staff made quite a stink about my wife showing up 4-5 minutes late for their 5:45pm closing time, a closing time that they never clearly communicated with us to begin with (nearly all other Bright Horizons locations closed at 6pm). They called me at exactly 5:45, informing me that no one yet showed up. When she arrived, they didn't even greet her when she came in. They went straight to telling her that she was 5 minutes late, and that she had to sign a form saying she would pay a 'late fee'. They then proceeded to tell her that our son had "obedience problems" (mind you, hes only 2 yrs old, and very well behaved). Overall the situation probably couldn't have been handled any more poorly. There are at least 3 other Bright Horizons facilities within a half mile radius of this location. I wholeheartedly recommend going to those instead.