Business Details
About
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LA-270141 My TEAM and I have over 138 years of experience in the insurance and finance industry, let our family be helpful to your family! We have TEAM members which can help with life insurance, home insurance, renters insurance, auto insurance, boat insurance, gun insurance, ATV insurance, side-by- side insurance, among others for you and your family. We can also help you prepare for retirement and income continuation when you become hurt or sick. Our office has 3 notaries in the agency and offer complimentary notary work for our customers. Our team is licensed in Louisiana, Arkansas, Mississippi, and Texas. You can call us a one stop shop when it comes to taking care of your family with auto insurance and home insurance needs.
Location
Brian Thomson - State Farm Insurance Agent
1512 Texas Avenue, Alexandria, LA
71301, United States
Hours
Reviews
5.0
790 reviews
5 stars
781
4 stars5
3 stars2
2 stars1
1 star1
- RMRylee Mizell6 days ago5.0The level of service provided by the staff of Brian Thomson State Farm is unsurpassed. Any time we have an issue they immediately take charge in getting things done timely and professionally. We never have to stress about the who, what, or when because they take care of everything. Most recently we had two issues just a week apart and Jennifer was super helpful throughout the process. The staff is knowledgeable and kind, and we never feel that they are not 100% committed to our needs.
- LVLane VanceOct 16, 20255.0Knowledgeable and easy to work with! Saved money with more coverage! Highly recommend!
- SKSherry KarstenOct 14, 20255.0I absolutely love doing business with Brian Thompson State Farm office. The staff are so friendly and personable! Special shout out to Shelley! She is quick to respond and a pleasure to deal with!
- MLMindy LeMoineSep 22, 20255.0I recently moved from out of state and needed to get my polices updated. Stephanie was amazing. She made the process painless and efficient. Everything was accomplished on one phone call. She had my auto pay shut off with my previous agent on my behalf and followed up right away to confirm completion. Most importantly, she was friendly, easy to talk to, and eager to help. She provided the information I needed to make the right decisions and displayed genuine interest and concern. Thank you, Stephanie, for a stellar interaction!
- SLSierra LSep 22, 20255.0Our insurance agent, Stephanie has always been amazing to work with. She really helped us save and broke down any questions that we had. She also let us know about all of the wonderful services that are provided that one may not know about. All of the employees were very kind and personable in office. There was not a single person in the office that did not greet us, or find a way to make us feel warm and welcome. Mrs. Tracey is also very kind, quick, and efficient.
Frequently Asked Questions About Brian Thomson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.